Java
Isiah McRucker
Buffalo
Summary
Dynamic Network Analyst with proven expertise at Catholic Health, excelling in optimizing network performance and enhancing user support. Skilled in TCP/IP, DNS, and DHCP, I effectively troubleshoot complex issues while collaborating with cross-functional teams to align network solutions with business goals. Strong technical documentation abilities complement my commitment to excellence in service delivery.
Overview
5
5
years of professional experience
Work History
Network Analyst
Catholic Health
01.2021 - Current
- Administered software licensing and purchasing for effective installation of network.
- Install, configure, and maintain network hardware and software.
- Ensure proper software and hardware configuration for optimal network communication.
- Collaborate with cross-functional teams to integrate network solutions with business objectives.
- Provide technical assistance and training to users.
- Communicated with vendors to resolve network outages and periods of reduced performance.
- Upgraded network software and hardware for optimized performance.
- Configured and installed wireless controllers, routers and switches.
- Configuring ports, reserving IPs, creating DNS (TCP/IP, DNS, DHCP).
- Experience with network monitoring tools
Network Analyst I Agency
TEKsystems
03.2020 - 12.2020
- Administered software and hardware for projects.
- Analyzed and defined network requirements, optimization and support for Epic project.
- Serve as a point of contact for employees regarding network issues.
- Collaborate with cross-functional teams to integrate network solutions with business objectives.
- Troubleshoot network issues and resolve connectivity problems.
Education
Bachelor of Science - Computer Science
Canisius College
Buffalo, NY06-2019
Skills
- Technical documentation
- End user support
- Mobile devices
- VoIP systems
- Active directory
- Print servers maintenance
- Documentation and reporting
- Network documentation
- Performance testing
- VMWare experience
- Troubleshooting
- TCP/IP, DNS, DHCP
Software
SQL
C
Web programming
MS Office
Timeline
Network Analyst
Catholic Health
01.2021 - Current
Network Analyst I Agency
TEKsystems
03.2020 - 12.2020
Bachelor of Science - Computer Science
Canisius College
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