Isiah Naticchioni
Ashtabula,OH
Summary
Dynamic Tire Technician with a proven track record at Discount Tire, excelling in tire installation and customer service. Enhanced operational efficiency through meticulous equipment inspection and effective multitasking, resulting in increased customer satisfaction and loyalty. Committed to safety and quality, consistently delivering exceptional service while fostering strong relationships with clients.
Overview
6
6
years of professional experience
Work History
Tire Technician
Discount Tire
Mentor, OH
10.2024 - Current
- Enhanced operational efficiency, regularly updating maintenance records and service logs.
- Enhanced workshop organization, effectively managing tools and equipment.
- Fostered safe work environment, implementing and adhering to strict safety protocols.
- Collaborated with team members to streamline workflow and increase productivity.
- Secured repeat business, providing exceptional service and follow-up care.
- Increased service capacity, efficiently managing multiple service bays simultaneously.
- Optimized service times, leveraging advanced diagnostic tools for tire and wheel issues.
- Increased return customer rates, meticulously adhering to safety standards during tire repairs.
- Reduced wait times for customers, streamlining tire rotation process.
- Supported business growth, actively participating in promotional events and customer education workshops.
- Ensured customer satisfaction by providing timely and accurate tire installations.
- Streamlined tire balancing process for improved vehicle stability.
- Strengthened customer loyalty, resolving complaints and issues with empathy and professionalism.
- Contributed to environmental efforts by properly disposing of old tires and materials.
- Boosted team morale and productivity, leading by example and assisting with training new technicians.
- Improved team efficiency, conducting thorough inspections to identify tire wear and damage.
- Facilitated positive work atmosphere, encouraging teamwork and open communication.
- Improved tire life for customers, applying accurate tire pressure adjustments.
- Enhanced vehicle performance with precise wheel alignments.
- Assisted team by keeping shop tidy, clean, and free of safety hazards.
- Identified problems and replaced worn tires on variety of vehicles.
- Repaired punctures by locating leaks, removing embedded objects, and patching holes.
- Utilized specialized tools and equipment to safely remove and install tires.
- Used shop machinery to balance tires and align vehicles for optimal performance.
- Tested tires for wear, balance and overall condition.
- Assisted customers with selecting correct brand, type and size of tire for vehicle.
- Educated customers about tire maintenance, repair and replacement.
- Evaluated tire tread depth and air pressure to verify proper tire inflation.
- Inflated tires to recommended pressure levels for tire and vehicle size.
- Performed regular inspections of tire inventory and ordered new tires to maintain stock level.
- Replaced inner tubes and repaired side walls when warranted.
Tire Technician
Discount Tire
San Antonio, TX
07.2023 - 10.2024
- Performed tire installations and rotations following safety protocols.
- Conducted thorough inspections to identify tire wear and damage.
- Assisted customers with selecting appropriate tires based on vehicle specifications.
- Maintained cleanliness and organization of work area and tools.
- Collaborated with team members to streamline workflow processes.
- Provided exceptional customer service, addressing inquiries and concerns promptly.
- Documented inventory levels, assisting in stock management efforts.
- Trained new technicians on equipment usage and safety standards.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Enhanced safety standards by conducting thorough inspections of tires and related components.
- Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
- Disposed of old tires correctly, meeting safety and environmental requirements.
- Collaborated with team members to complete complex repair jobs effectively and efficiently.
- Delivered outstanding service, addressing client concerns promptly and professionally.
- Maintained and managed tire and hardware inventory with regular stock assessments.
- Increased efficiency with meticulous organization of tools and equipment in the workspace.
- Analyzed customer needs to recommend suitable tires for personalized requirements.
- Inspected and maintained equipment to limit operational disruptions.
- Ensured customer loyalty through exceptional service and expert advice on tire maintenance.
- Facilitated strong communication among team members, fostering a positive work environment that encouraged collaboration.
- Maximized efficiency by coordinating changing and rotating of tires.
- Promoted energy conservation by properly inflating tires according to manufacturer specifications.
- Demonstrated commitment to quality control, adhering strictly to company guidelines for tire installation procedures.
- Streamlined workflow, maintaining clean and organized work areas for optimal performance.
- Minimized downtime with proactive identification of potential issues during routine inspections.
- Sourced tires to meet customer quality and budget needs.
- Expanded technical knowledge by staying current on industry trends, technology advancements, and best practices.
- Provided comprehensive training to new technicians, ensuring consistent application of best practices across the team.
- Reduced inventory costs by accurately tracking stock levels and ordering supplies as needed.
- Achieved high levels of customer trust, offering detailed explanations of maintenance procedures and recommendations.
Tile Setters Appreciate
All Set Tile Masters
San Antonio, TX
07.2019 - 05.2023
- Prepared surfaces by cleaning, leveling, and applying necessary materials for tile application.
- Applied grout and sealant to ensure durability and aesthetic appeal of tiled areas.
- Assisted in selecting appropriate tile types based on project specifications and client preferences.
- Installed tile in residential and commercial spaces with precision and attention to detail.
Skills
- Tire installation
- Tire mounting
- Tire balancing
- Wheel balancing
- Punctuality
- Facility cleaning
- Safety procedures
- Air compressor operation
- Machinery operation
- Mounting expertise
- Pressure monitoring
- Troubleshooting
- Rotation and balancing
- Hand tools proficiency
- New tire installation
- Work order processing
- Multitasking
- Customer service
- Excellent communication
- Decision-making
- Active listening
- Wheel removal
- Heavy lifting
- Tire rotations
- Multitasking Abilities
- Safe vehicle lifting
- Tire rotation
- Relationship building
- Equipment inspection
Timeline
Tire Technician
Discount Tire
10.2024 - Current
Tire Technician
Discount Tire
07.2023 - 10.2024
Tile Setters Appreciate
All Set Tile Masters
07.2019 - 05.2023