Isibella Brown
Citrus Heights,CA
Summary
Healthcare support professional with experience in a hospital Emergency Department assisting with patient safety monitoring and supporting individuals experiencing medical and behavioral health crises. Additional experience as a Personal Care Service Provider delivering direct patient care, monitoring health and safety, documenting care activities, and coordinating with healthcare professionals. Skilled in maintaining patient safety, observation, and compassionate support in high-stress environments. Currently pursuing a psychology degree with a strong interest in mental health and behavioral health care.
Overview
5
5
years of professional experience
Work History
Patient Safety Attendant
Beth Israel Lahey Exeter Hospital – Emergency Department (ER)
Exeter, NH
05.2025 - 09.2025
- Monitored patients in psychiatric crisis to ensure safety and prevent self-harm.
- Collaborated with nurses, physicians, and behavioral health teams to de-escalate challenging situations.
- Provided trauma-informed, compassionate support to patients experiencing psychiatric distress.
- Documented behaviors and observations to support treatment planning and continuity of care.
- Assisted in implementing safety protocols, ensuring compliance with hospital standards and regulations.
- Documented patient progress and communicated changes in behavior to clinical staff.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
Personal Care Service Provider
Easterseals NH
Manchester, NH
02.2024 - 05.2025
- Provided individualized support to clients with disabilities, enhancing daily living skills and promoting independence.
- Maintained accurate documentation of client interactions, supporting case management efforts.
- Provided crisis intervention services when necessary, utilizing de-escalation techniques to maintain safety for all involved parties.
- Ensured a safe and nurturing environment for clients, conducting regular safety assessments and addressing potential hazards.
- Monitored client behavior and reported changes to healthcare professionals.
- Managed medication reminders and health monitoring for multiple clients.
- Implemented engaging activities to promote social interaction and mental stimulation.
- Built strong relationships with clients to deliver emotional support and companionship.
IHHS (In-Home Supportive Services), Sacramento County
Sacramento, CA
01.2021 - 01.2024
- Assisted individuals with disabilities, chronic illnesses, and complex mental health needs in daily living activities (mobility, meals, hygiene, medication reminders).
- Provided emotional support and companionship for clients managing mental health challenges, substance use recovery, neurological conditions, and age-related health concerns.
- Supported elderly clients with both psychiatric and physical health needs, promoting dignity, safety, and independence.
- Followed individualized care plans and communicated changes to nurses, families, and coordinators.
- Maintained detailed observations to ensure accurate reporting and continuity of care.
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
01-2028
High School Diploma -
Penn Foster Career School
Scranton, PASkills
- Compassionate patient care
- Patient privacy protection
- Team collaboration aptitude
- Interpersonal relationship building
- Mental health awareness
- De-escalation techniques
- Emotional support
- Client documentation
- Safety monitoring
- Behavior observation
- Substance abuse awareness
- Disability awareness
Timeline
Patient Safety Attendant
Beth Israel Lahey Exeter Hospital – Emergency Department (ER)
05.2025 - 09.2025
Personal Care Service Provider
Easterseals NH
02.2024 - 05.2025
IHHS (In-Home Supportive Services), Sacramento County
01.2021 - 01.2024
Bachelor of Arts - Psychology
Southern New Hampshire University
High School Diploma -
Penn Foster Career School