Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
CSR Fueler/Washer
Penske Truck Leasing
11.2022 - Current
Developed customer service policies and procedures to meet and exceed industry service standards
Responded to customer requests for products, services, and company information. Ex: Washing Trucks, Fueling with Diesel also doing general maintenance on trucks.
Responded proactively and positively to rapid change
Developed highly empathetic client relationships and earned reputation for exceeding service standard goals
Warehouse Associate
SCP Distributors LLC
09.2021 - 08.2022
Consistently lifted materials weighing as much as 50 pounds
Worked safely around moving machinery
Prepared orders for shipment by picking, packing, and labeling merchandise
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Warehouse Specialist
Sunrun Installations
08.2020 - 08.2021
Shipping and Receiving, Loading/Unloading containers, Preparing jobs for installers, Inventory counts, Audit counts, Cycle counts, General warehouse keeping
Warehouse Associate
ADM Flooring Inc
01.2020 - 01.2020
Shipping and receiving, Dispatcher, Forklift driver
Warehouse Lead
H&C Wholesale CA INC
01.2017 - 01.2020
Produce, Shipping and receiving, Lead, Sanitation, Forklift driver
Education
High School Diploma -
Youthbuild Charter School Of California
Los Angeles, CA
06.2016
Skills
Team Player
Fluent in speaking and writing Spanish/English
Comfortable with using machinery: Electrical pallet jack, Forklift
Customer Focus
Complaint Handling
Product and Service Solutions
Critical Thinking
Problem-Solving Abilities
Volunteer Experience
Resurrection Church, Boyle Heights, Catechism Teacher, 01/01/15, 12/01/17, Provided my own lectures, Communicated with youth through activities
Costello Park, Boyle Heights, Coach, Summer 2014, Summer 2017, Coached ages 5 through 10, Helped children know the basics of the sport
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group