Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Isidro Eusebio Sabino

Lindon,UT

Summary

Dynamic logistics coordinator with a proven track record at Oreily's Auto Parts Hub Store, enhancing supply chain efficiency and reducing delivery times. Bilingual in English and Spanish, I excel in problem-solving and analytical thinking, consistently optimizing transportation strategies to drive customer satisfaction and operational success.

Experienced with relationship-building and driving sales growth through effective communication. Utilizes persuasive techniques to foster client trust and close deals. Track record of exceeding sales targets and contributing to team objectives.

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Last-Mile Logistics Coordinator

Oreily's Auto Parts Hub Store
08.2024 - Current
  • Tracked orders and notified customers of status or potential delays.
  • Enhanced supply chain efficiency by optimizing shipping schedules and routes.
  • Optimized transportation strategies by analyzing route performance data and adjusting plans accordingly.
  • Reduced delivery times to customers by optimizing route planning and scheduling.

Sales Representative

ERC (Enhanced Resource Center)
12.2019 - 12.2021
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.

Customer Service Representative

ERC (Enhanced Resource Center)
12.2018 - 12.2019
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

Bachelor of Science - Business Administration And Management

BYUI Brigham Young University-Idaho
University In Rexburg, Idaho
10-2025

Certificate - Business And Leadership Skills

BYUI Brigham Young University-Idaho
University In Rexburg, Idaho
02-2025

Certificate - Comercial Fundamental

BYUI Brigham Young University-Idaho
University In Rexburg, Idaho
07-2024

Skills

  • Problem-solving
  • Decision-making
  • Logistics analysis
  • Customer service
  • Analytical thinking
  • Sales support
  • Efficiency improvement
  • Bilingual ( English and Spanish)
  • Microsoft Excel
  • Microsoft Word
  • Mi

Accomplishments

  • Resolved product issue through consumer testing.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Last-Mile Logistics Coordinator

Oreily's Auto Parts Hub Store
08.2024 - Current

Sales Representative

ERC (Enhanced Resource Center)
12.2019 - 12.2021

Customer Service Representative

ERC (Enhanced Resource Center)
12.2018 - 12.2019

Bachelor of Science - Business Administration And Management

BYUI Brigham Young University-Idaho

Certificate - Business And Leadership Skills

BYUI Brigham Young University-Idaho

Certificate - Comercial Fundamental

BYUI Brigham Young University-Idaho
Isidro Eusebio Sabino