Isis Adams
Pensacola,FL
Summary
I am a highly motivated bilingual professional with a bachelor’s degree and a well rounded work experience background. I am a trust worthy individual that has an adaptable personality to work in a wide range of environments. I can work well independently as well as under supervision. Ethical Community Service Officer adept at providing effective and professional support to the public. Strengths include traffic control, ordinance enforcement and inspections. Friendly and reliable to work independently with minimal supervision. Responsible Community Service Officer with a clean record and comprehensive experience in community relations. Skilled at gathering information from local citizens, transferring prisoners and booking incoming offenders.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Community Service Officer
City of Steamboat Springs Police Department
01.2017 - 01.2022
- Handle non-criminal calls such as, animal control, assisting police officers and EMS with traffic control at accident scenes, bicycle registration, bicycle safety, code enforcement, lost and found property, over the counter accident report, MVC accident reports, parking enforcement and complaints, snow removal complaints, traffic control, bear calls and more.
Ortho/ Cast tech for physical therapy, EVS and Security
Anchorage
01.2014 - 01.2017
- Responsibilities include cleaning functions in various areas of facility
- Maintain assigned area in clean and orderly fashion in accordance with departmental and hospital policies and procedures
- Rehabilitation Technician performs designated routine tasks related to operation of therapy service and may assist with patient related activities which are predetermined for each patient, and assigned by Licensed Physical Therapist, Physical Therapy Assistant, Speech Therapist, Occupational Therapist, Nurse or COTA.
Backstage Security
Alaska center for the preforming arts
01.2013 - 01.2015
- Performs duties that ensure the safety and security of the Center, its staff, patrons, and presenters
- Monitors alarms, surveillance, and HVAC systems
- Made physical check of building interior and exterior
- Oversees security of dock areas
- Deals with incidents such as disturbances, medical emergencies, and unauthorized entry
- Maintains logs and activity records.
Supportive Living Service Provider
Six Points
01.2011 - 01.2013
- Provide one to one service to adults in this community that are mentally disabled
- Responsible for keeping their bank accounts balanced, food shopping, helping them keep their homes clean and doing laundry
- Also provide them with some counseling on how to handle themselves in public and an ear to listen when they have something to say and they don’t know who to say it to
- Responsible for service plan writing, scheduling, answering phones, driving clients to appointments, work, and typing reports and all other office tasks.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures
- Verified client adherence to service contracts via close monitoring
- Worked with clients to maximize individual success
- Assisted clients in finding various opportunities for success
- Helped clients with services, ensuring high levels of satisfaction and loyalty
Behavior Therapist
First Steps for Kids
01.2009 - 01.2010
- Provide one to one behavior therapy for children diagnosed with autism or other spectrum related disorders
- Responsible for behavior analytic principles, such as modifications of antecedents and consequences, to teach the child new skills and reduce behavior challenges that he or she might have.
Municipal Service Officer
City of Redondo Beach Police Dept.
01.2008 - 01.2010
- Responsible for enforcing municipal codes
- Responsible for conducting DUI/CDL city check points
- Trained new officers
- Assisted the public at the police front desk
- Responded to dispatched calls
- Towed vehicles
- Responsible for report writing
- Assisted in conducting background checks for potential new hires
- Extracted and verified Warrants for police officers from the Police station archives
- As well as doing animal control
- Provide one to one behavior therapy for children diagnosed with autism or other spectrum related disorders
- Responsible for behavior analytic principles, such as modifications of antecedents and consequences, to teach the child new skills and reduce behavior challenges that he or she might have
Education
B.A. in Criminology and Sociology -
John Jay College of Criminal Justice
New York, NY01.2007
Skills
- Knowledge of Microsoft Office Tools (MS Word, Excel, PowerPoint, Outlook) and able to work devices used to write/ printout parking tickets Works well with people or on my own
- Community Engagement
- Inspections
- Ordinance Enforcement
- Courtroom Testimony
- Service Management
- Report Writing
- Report Preparation
- Service Calls
- Community Relations
- Foot Patrol
- Traffic Control
- Emergency Response
- Community Service Programs
- Crisis Intervention Techniques
- Outreach Programming
- Risk and Needs Assessments
Certification
40 HRS CIT - crisis, intervention training
40 hrs - FACA
480 hrs of Animal Handling and Enforcement Training
3 hrs of Investigating Animal abuse
8 hrs of Animal Cruelty Investigations training
40+ hrs of traffic control training
CPR/ AED cert
IS-700.B FEMA introduction to national incident management system
IS-100.C FEMA Introduction to incident command system
IS- 10.A FEMA Animals in disasters awareness of preparedness
Languages
Spanish
Limited Working
Timeline
Community Service Officer
City of Steamboat Springs Police Department
01.2017 - 01.2022
Ortho/ Cast tech for physical therapy, EVS and Security
Anchorage
01.2014 - 01.2017
Backstage Security
Alaska center for the preforming arts
01.2013 - 01.2015
Supportive Living Service Provider
Six Points
01.2011 - 01.2013
Behavior Therapist
First Steps for Kids
01.2009 - 01.2010
Municipal Service Officer
City of Redondo Beach Police Dept.
01.2008 - 01.2010
B.A. in Criminology and Sociology -
John Jay College of Criminal Justice
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