Isis Arian Plohi Aricia
Doral,Florida
Summary
Results-driven Selling Agent recognized for high productivity and efficiency in task completion. Specializes in client relationship management, strategic negotiation, and market analysis. Excels in communication, problem-solving, and adaptability, ensuring seamless transactions and client satisfaction. Maintain focus on achieving sales targets while providing exceptional service.
Overview
3
3
years of professional experience
Work History
Selling Agent
Victoria’s secret
Miami, FL
02.2026 - Current
- Achieved sales goals through strategic product recommendations and customer engagement
- Executed upselling, cross-selling, and enrolled customers in loyalty program to enhance customer retention
- Provided customer service and consultative selling to meet diverse customer needs
- Product knowledge and personalized recommendations
- Cash register (POS) operation: cash, card, and gift card payments
- Inventory control and stock replenishment
- Visual merchandising (product display and store organization)
- Problem solving, exchanges, and returns
Administrative Assistant – Law Firm (Brazil)
Marchetto, Alem & Borim – Sociedade de Advogados
Ribeirão Preto, SP
02.2024 - 09.2025
- Provided in-person customer service and front desk support to ensure positive client experiences
- In-person customer service and front desk support
- Administrative support and basic office tasks
- Managed document handling and file organization to maintain efficient office operations
- Ensured professional communication and maintained confidentiality to uphold client trust
- Direct Supervisor: Gustavo Marchetto (Attorney)
Education
Intensive English Program -
Lingua Language Center
Doral, FloridaHigh School - Ensino Médio
Liceu Albert Sabin
Ribeirão Preto, SP, BrazilSkills
- Sales techniques
- Customer service oriented
- Bilingual communication
- Inventory management
- Office administration
- Calendar coordination
- Clear and friendly communication
- Fast learner
- Responsibility and punctuality
LANGUAGES
Spanish – Native, Portuguese – Native, English – Intermediate (in progress)
Timeline
Selling Agent
Victoria’s secret
02.2026 - Current
Administrative Assistant – Law Firm (Brazil)
Marchetto, Alem & Borim – Sociedade de Advogados
02.2024 - 09.2025
Intensive English Program -
Lingua Language Center
High School - Ensino Médio
Liceu Albert Sabin