Isis Culver
Shift Manager
University Place,WA
Summary
Personable Shift Lead Manager with exemplary customer service skills! I am seasoned in multiple facets of retail sales over my working career & am very efficient at cash handling. I am often put into leadership roles once I've established myself in a company!
Overview
4
4
years of post-secondary education
Work History
Service Manager
Chipotle
- My responsibilities as a manager expanded rather wide
- My primary goal day in and out was to ensure the store was running properly and customers were always leaving with a smile on their face, satisfied
- I worked in a very fast paced environment where I not only had to manage the entire team on the line each day but also my own duties.
Social Service Assistant (SSA)
Looking Glass
- My responsibilities as an SSA was to help the youth
- I took care of teenagers in an in-home program where they learned basic life skills that would set them up for adulthood.
Team Lead
Verizon Cellular Plus
- As a Team lead, I was the individual tasked with keeping the energy of the store positive while also maintaining an effective environment to help our clients & hit sales goals
- If any new hires needed training, I was there to get them started
- The team lead position was a great opportunity for me to be in a leadership role where I often thrive.
Bottle Service
Candy
- I provided services for clients who ordered bottles of wine or liquor, made great suggestions depending on their taste, and was in a constant sales environment
- I poured and mixed drinks at their tables and catered to their dining needs and occasionally served cocktails
- In this role, my personality shined bright due to it being customer service oriented and my experience working for Verizon helped tremendously.
Shift Lead
Mazuma Merchant Services, LLC
- I was responsible for giving other employees breaks and accounting for store finances when closing
- I took care of counting inventory around the store every shift while also training new employees when they were hired into our system
- I educated my clients on various forms of cannabis, had fun with them, and ultimately delivered excellent customer service everyday.
Education
High School Diploma -
Academy Of Arts and Academics
Springfield, OR 09.2012 - 06.2016
Skills
Crisis Communication
People Management
Estimating and Quoting
Relationship Building
Staff Supervision
Shift Scheduling
Permits
- Liquor OLCC
- Marijuana OLCC
Timeline
High School Diploma -
Academy Of Arts and Academics
09.2012 - 06.2016
Service Manager
Chipotle
Social Service Assistant (SSA)
Looking Glass
Team Lead
Verizon Cellular Plus
Bottle Service
Candy
Shift Lead
Mazuma Merchant Services, LLC