Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isis Potvin

Cambridge,Vermont

Summary

Dynamic retail professional with a proven track record at Hannaford Supermarket, excelling in customer service and problem-solving. Recognized for enhancing customer loyalty and training new staff on POS systems. Adept at maintaining a clean environment and fostering teamwork, ensuring a seamless shopping experience for all customers. I climbed the ladder from To-Go shopping to expediting orders and sales in under 5 months.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Hannaford Supermarket
12.2024 - 08.2025
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Reduced processing errors by meticulously following transaction procedures.
  • Performed cash, card, and check transactions to complete customer purchases.

Cashier

Hanleys General Store
08.2021 - 10.2024
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Cashier

Cambridge Village Market
09.2023 - 03.2024
  • Welcomed customers and helped determine their needs.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

Lamoille Union High School
Hyde Park, VT
06.2025

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Kitchen cleaning
  • Window cleaning
  • Restroom maintenance
  • Chemical handling
  • Dusting techniques
  • Maintenance
  • Team collaboration
  • Housekeeping
  • Fast learner
  • Positive attitude
  • Active listening

Timeline

Retail Sales Associate

Hannaford Supermarket
12.2024 - 08.2025

Cashier

Cambridge Village Market
09.2023 - 03.2024

Cashier

Hanleys General Store
08.2021 - 10.2024

Lamoille Union High School

Similar Profiles

  • Dixie Peart

    Dixie PeartDixie Peart

    Hannaford To Go Supervisor at Hannaford SupermarketHannaford To Go Supervisor at Hannaford Supermarket

  • Bryan Dunphy

    Bryan DunphyBryan Dunphy

    Front End Associate at Hannaford SupermarketFront End Associate at Hannaford Supermarket

  • Isaiah Hager

    Isaiah HagerIsaiah Hager

    Customer Service at Hannaford SupermarketCustomer Service at Hannaford Supermarket

  • Ellyn Messier

    Ellyn MessierEllyn Messier

    Childcare Provider at Self-employeedChildcare Provider at Self-employeed

  • CHUNXIAO PENG

    CHUNXIAO PENGCHUNXIAO PENG

    Medical Secretary – Radiology at Beijing Tiantan Hosiptal, Capital Medical UniversityMedical Secretary – Radiology at Beijing Tiantan Hosiptal, Capital Medical University

CREATE PROFILE