Summary
Overview
Work History
Education
Skills
Certification
Projectsandinitiatives
Professional Development
Timeline
Hi, I’m

Islamiyyah Jenmi-Lasisi

Chicago,IL
Islamiyyah Jenmi-Lasisi

Summary

Dynamic Project Manager with 11 years of experience and a strong background in project management and customer-facing roles. Proficient in troubleshooting, technical support, and business analysis with a passion for leveraging data to optimize performance and enhance customer satisfaction. Seeking to contribute to the gTech Ads Customer Support team at Google, utilizing a proven track record in managing complex projects, strategic problem-solving, and delivering outstanding customer service. Resourceful Project Manager with [Number] years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget, and financial management.

Overview

11
years of professional experience
1
Certification

Work History

Detula Inc

Project Manager
01.2019 - 07.2022

Job overview

  • Led the successful completion of large-scale construction projects, ensuring adherence to timelines and budgetary guidelines
  • Negotiated with vendors to secure contract terms, resulting in annual savings of $50,000
  • Implemented Asana project management software, enhancing operational efficiency by 25% and achieving a 10% revenue growth over two years
  • Conducted data analysis and developed dashboards to monitor project performance and optimize processes.

Pilot Science Company Limited

HR & Administration Manager
01.2014 - 04.2018

Job overview

  • Optimized recruitment processes, achieving a 35% decrease in time-to-hire and improving new hire retention by 25%
  • Implemented training programs that boosted employee productivity by 35%
  • Managed human resources operations, including payroll, benefits, and employee relations, leading to a 40% improvement in employee satisfaction
  • Provided technical troubleshooting and customer support for HR systems, enhancing user experience.

Project Accountant & Procurement Manager
03.2011 - 01.2014

Job overview

  • Negotiated successful supplier agreements, resulting in a 15% reduction in expenses while maintaining quality standards
  • Enhanced procurement procedures to boost efficiency by 30%, and meticulously managed project budgets and financial reporting
  • Supported financial recognition, invoicing, data requests, and modeling.

Jenmtek Technology Company Limited

Marketing Project Manager
01.2010 - 03.2011

Job overview

  • Developed and executed marketing strategies that increased product sales by 25%
  • Improved cross-functional team efficiency by 20% and executed campaigns that boosted brand awareness by 30%
  • Conducted business analysis to develop strategic perspectives on customer-focused solutions.

Education

Olive-Harvey College
Chicago, IL

Associate in Applied Science from Cybersecurity
05.2024

University Overview

Ladoke Akintola University of Technology
Ogbomosho, NG

Master of Business Administration from Marketing Management
01.2011

University Overview

Crescent University
Abeokuta, NG

Bachelor of Science from Banking and Finance
01.2009

University Overview

Skills

  • Technical troubleshooting
  • Customer support
  • Business analysis
  • Data analysis and reporting
  • Project lifecycle management
  • Stakeholder engagement
  • Communication
  • Agile/Scrum methodologies
  • Budgeting and financial management
  • Problem-solving
  • Team leadership and motivation
  • Contract Negotiation Expertise
  • Business Process Re-Engineering
  • Project Estimation and Bidding
  • Conflict Management
  • Staff Training
  • Cost Containment
  • Budget Administration
  • Cross-Functional Collaboration
  • Closing Tactics and Contract Negotiations
  • Quality Assurance and Control
  • Client Rapport-Building
  • Project Management
  • Safety Protocols
  • Project Planning

Certification

  • AWS Cloud Practitioner Essentials, AWS, 03/2024
  • Google Project Management Certificate, Google, 06/2024
  • Member, Project Management Institute (PMI), 04/2024
  • Agile Project Management Certificate, Google, 05/2024
  • CIS 260: Information Technology Project Management, Olive-Harvey College, 05/2024
  • Leading Teams: Developing as a Leader, University of Illinois at Urbana-Champaign, 03/2024

Projectsandinitiatives

Projectsandinitiatives
  • Developed dashboards and analytics to track and improve customer support operations, enhancing service quality and efficiency.
  • Led strategic projects to solve complex technical issues for customers, ensuring high levels of customer satisfaction.

Professional Development

Professional Development


  • Pursued an Associate in Applied Science in Cybersecurity at Olive-Harvey College, graduated in May 2024.
  • Balanced family responsibilities while enhancing professional skills with certifications in AWS Cloud Practitioner Essentials, Google Project Management, and Agile Project Management.
  • Completed courses in CIS 260: Information Technology Project Management and Leading Teams: Developing as a Leader, reinforcing ability to manage diverse responsibilities and projects effectively.

Timeline

Project Manager
Detula Inc
01.2019 - 07.2022
HR & Administration Manager
Pilot Science Company Limited
01.2014 - 04.2018
Project Accountant & Procurement Manager
03.2011 - 01.2014
Marketing Project Manager
Jenmtek Technology Company Limited
01.2010 - 03.2011
Olive-Harvey College
Associate in Applied Science from Cybersecurity
Ladoke Akintola University of Technology
Master of Business Administration from Marketing Management
Crescent University
Bachelor of Science from Banking and Finance

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Islamiyyah Jenmi-Lasisi