Islande Antoine

• Provided emotional support to patients and their families during end-of-life process, promoting dignity and comfort.
• Collaborated with physicians to optimize medication regimens for symptom control in terminally ill patients.
• Improved patient care by developing and implementing comprehensive hospice nursing plans tailored to individual needs.
• Managed complex caseloads effectively, prioritizing tasks based on patient acuity levels.
• Managed approximately 30-35 phone calls, emails per day from customers.

Established strong partnerships with community resources including hospice providers, home health agencies, and outpatient rehabilitation centers to enhance patient care transitions and discharge planning.

• Managed staffing needs effectively, ensuring appropriate nurse-to-patient ratios during all shifts.
• Mentored new nursing staff, fostering professional growth and development while maintaining high standards of patient care.
• Reduced medication errors by conducting thorough medication administration audits and providing feedback to nursing staff.

Planned and assigned workload to 25 person nursing staff to direct patient care.

• Increased event attendance by developing strategic marketing campaigns and engaging promotional materials.
• Coordinated schedules and timelines for events.
• Conferred with event staff at event site to coordinate details.
• Coordinated with participating vendors during event planning.
• Managing 15-20 phone calls /emails daily with customers.

• Promoted safe environment for patients by adhering to infection control protocols, fall prevention strategies, and other safety measures.
• Prevented complications for post-operative patients through careful monitoring, early detection of issues, and prompt intervention when needed.
• Managed caseload of 15-25 patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
• Assessed patient conditions accurately by conducting comprehensive physical assessments, interpreting diagnostic tests, and utilizing critical thinking skills.

• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Recognized and reported abnormalities or changes in patients' health status to case manager.
• Remained alert to problems or health issues of clients and competently responded.
• Monitored and assisted residents through individual service plans.
• Managed approximately 20-25 calls per shifts.

• Reduced hospital readmission rates through thorough discharge planning and patient education.
• Delivered high-quality rehabilitative care, consistently exceeding established benchmarks for patient satisfaction scores.
• Provided specialized instruction on adaptive equipment usage to maximize independence for patients following discharge.
• Collaborated with interdisciplinary teams for comprehensive patient care, improving overall treatment outcomes.