Ismael Abreu
Pembroke Pines
Summary
Observant individual with excellent interpersonal and communication skills builds meaningful relationships with clients and families. Experienced in working with clients from diverse cultural and religious backgrounds. Offers crisis intervention to help individuals navigate through traumatic experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Clinical Therapist Intern
The Bougainvilla House
Fort Lauderdale
08.2024 - 05.2025
- Conduct comprehensive client intakes, including initial assessments and urine screenings, to evaluate needs and ensure smooth entry into the program.
- Provide individual therapeutic services to a diverse population, primarily adolescents, with additional experience working with adult clients.
- Maintain accurate and detailed therapy notes in compliance with organizational standards and confidentiality protocols.
- Facilitate and lead dynamic group therapy sessions, fostering client engagement, peer support, and personal growth.
Clinical Mental Health Counseling Intern
Brief Therapy Institute—Nova Southeastern Universi
Fort Lauderdale
01.2024 - 08.2024
- Created a safe environment for patients to discuss their feelings openly and honestly.
- Counseled clients suffering from trauma or grief due to major life events or losses.
- Provided individual and family therapy sessions for clients with mental health issues.
- Participated in regular supervision sessions with experienced clinicians for feedback on performance.
- Maintained accurate documentation of patient visits and progress in accordance with HIPAA regulations.
IT Assistant
Nova Southeastern University
Fort Lauderdale
09.2023 - 08.2024
- Responded to queries on phone, via email or through IT ticketing system.
- Collaborated with cross-functional teams on various projects, fostering a positive working environment that encouraged knowledge sharing.
- Ensured seamless business operations by providing round-the-clock technical support during crucial periods or events.
- Diagnosed and troubleshot hardware, software and network issues.
Manager
Purita's Restaurant
Pembroke Pines
11.2015 - 08.2023
- Responsible for tracking inventory, payroll, utility bills and ensuring that clients were well attended to.
- Impeccable customer service skills ensuring that any complaint was managed professionally and efficiently.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Teacher Assistant
Cooper City Elementary
Cooper City
09.2021 - 10.2022
- Taught multiple subjects to students with intellectual or emotional disabilities.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Provided crisis intervention in response to emergencies, employing existing trust, and rapport to deescalate situations.
- Led activities that developed students' physical, emotional, and social growth.
Education
Master's degree - Couple & Family Therapy
Nova Southeastern University
Fort Lauderdale, FL05.2025
Bachelor's degree - Psychology
Florida Atlantic University
Boca Raton, FL05.2023
Skills
- Experience with children
- Computer literacy
- Case Management
- Customer service
- Crisis Intervention
- Crisis Management
- Microsoft office
- Child & family counseling
- Mental health counseling
- Time Management
- Communication skills
- Psychotherapy
- Group Therapy
- Behavioral Therapy
- Safety plans
- Bilingual
- Microsoft Windows
- Care plans
- Behavioral health
- Network Support
- Individual / Group Counseling
- Problem Resolution
- Addiction counseling
- Working with people with disabilities
Certification
- Applied Mental Health Certification, Currently
- CPR Certification
Timeline
Clinical Therapist Intern
The Bougainvilla House
08.2024 - 05.2025
Clinical Mental Health Counseling Intern
Brief Therapy Institute—Nova Southeastern Universi
01.2024 - 08.2024
IT Assistant
Nova Southeastern University
09.2023 - 08.2024
Teacher Assistant
Cooper City Elementary
09.2021 - 10.2022
Manager
Purita's Restaurant
11.2015 - 08.2023
Master's degree - Couple & Family Therapy
Nova Southeastern University
Bachelor's degree - Psychology
Florida Atlantic University