Madeleine Fleming
Chicago,IL
Summary
Motivated Clinical Mental Health Counseling student with hands-on experience providing trauma-informed therapy through a current internship at the YWCA. Skilled in building rapport, fostering resilience, and implementing evidence-based interventions. Passionate about supporting students' academic, emotional, and personal development, I am excited to contribute to a school counseling internship.
Overview
8
8
years of professional experience
Work History
Clinical Therapist Intern
YWCA Chicago
Chicago , Illinois
08.2024 - Current
- Provide therapy to survivors of sexual abuse ages 3 and up, maintaining a current caseload of 6 clients (ages 11–45), with plans to expand to 10.
- Employ a blend of evidence-based practices, including CBT, DBT, parts work, internal family systems, and play therapy, to address diverse client needs.
- Conduct client intakes, manage the intake line, and perform case management and administrative tasks.
- Collaborate with multidisciplinary teams to create individualized treatment plans that promote healing and resilience.
- Plan and prepare to lead a group therapy session focusing on reconnecting with the body and physical intimacy in February 2025.
High School Women's Basketball Coach
Lane Technical College Prep
Chicago, IL
10.2021 - Current
- Mentored the team to develop their skills in basketball and sportsmanship
- Independently scheduled and planned practices to prepare players for games
- Led the team to win their first City Championship within the Chicago Public School's freshman league.
Bartender
Bird's Nest
Chicago, IL
05.2021 - Current
- Worked as a team by rotating tasks with coworkers and effectively communicated with one another to efficiently answer calls and take drink/food orders.
Business Development Representative
Evotix
Chicago, IL
12.2022 - 05.2023
- Identified and researched potential clients in the manufacturing sector
- Qualified and reached out to clients to understand their needs, pain points, challenges, and goals for the future in relation to the health and safety of their company
- Built relationships with clients, answered questions, and demonstrated our health and safety software to ensure a solution to their needs and challenges
- Collaborated with sales and marketing teams to develop ideas for improving our approach and conversations with prospects.
Delivery and Takeout Facilitator
Morettis Ristorante
Chicago, IL
03.2017 - 12.2020
- Managed multiple customer service and operational responsibilities concurrently, including taking food orders and working with customers to attend to their needs to guarantee customer satisfaction.
Summer Camp Counselor
JCC (Jewish Community Centers Association)
Chicago, IL
06.2018 - 08.2019
- Organized activities, secured children's safety, and implemented camp rules.
University of Dayton Call Center Representative
Ruffalo Noel Levitz, LLC.
Dayton, OH
06.2018 - 08.2019
- Used cold calling to engage alumni and parents of students in conversations with the goal of raising funds for the university capital campaign
- Updated alumni on the new renovations around the university, as well as upcoming events.
Education
Master of Arts - Clinical Mental Health Counseling
The Chicago School of Professional Psychology
Chicago, Illinois 06-2026
Bachelor of Arts - Communications Management
University of Dayton
12-2021
Skills
- Bilingual (Spanish and English)
- Empathy and Compassion
- Organization
- Active listening
- Interpersonal Communication
- Cultural Sensitivity and Diversity Awareness
- Trauma-informed Care
- Crisis Intervention
Activities
- World Packers, Naples, Italy, Volunteer, 05/2022 - 06/2022, Worked as a volunteer at La Controra Hostel, helping greet guests and preparing breakfast and dinner, Was responsible for customer service including checking in guests, assisting them throughout their stay, etc.
- Meals in Flight, Dayton, Ohio, Volunteer, 04/2019 - 08/2021, Organization through which I volunteered at soup kitchens in the Dayton, Ohio area, providing food for low-income families.
- Phi Beta Chi, Dayton, Ohio, Member, 01/2019 - 08/2021, Enhanced my communication and professional skills through live workshops and seminars offered through Phi Beta Chi, the professional fraternity for Communication Majors at the University of Dayton
Timeline
Clinical Therapist Intern
YWCA Chicago
08.2024 - Current
Business Development Representative
Evotix
12.2022 - 05.2023
High School Women's Basketball Coach
Lane Technical College Prep
10.2021 - Current
Bartender
Bird's Nest
05.2021 - Current
Summer Camp Counselor
JCC (Jewish Community Centers Association)
06.2018 - 08.2019
University of Dayton Call Center Representative
Ruffalo Noel Levitz, LLC.
06.2018 - 08.2019
Delivery and Takeout Facilitator
Morettis Ristorante
03.2017 - 12.2020
Master of Arts - Clinical Mental Health Counseling
The Chicago School of Professional Psychology
Bachelor of Arts - Communications Management
University of Dayton
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