Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ismael Avalos

Apache Junction,AZ

Summary

Quickly rose in the company, became a trainer after only three months and a shift leader the week of my eighteenth birthday. Extremely hardworking and detail oriented. Kind and sociable which leads to a positive and enjoyable work environment. Often recognized for work ethic and reliability.

Overview

2
2
years of professional experience

Work History

Shift Leader

Smashburger
10.2021 - 08.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Scheduled staff shifts to secure adequate coverage and productive workflows.
  • Promoted to shift lead at 18
  • ServSafe certified

Education

High School Diploma -

Northern Arizona University
Flagstaff, AZ
05.2023

Skills

  • Sociable
  • Money Handling
  • Cooking
  • Cashier
  • Expo and Sales
  • Produce and Protein Prep
  • Team Motivation
  • Problem Solving

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Shift Leader

Smashburger
10.2021 - 08.2023

High School Diploma -

Northern Arizona University

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Ismael Avalos