Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ismael Carreno

Katy,TX

Summary

Results-driven professional with solid experience in maintenance, team supervision, and warehouse operations. Adept at performing preventive maintenance, leading teams, optimizing workflows, and providing excellent customer service. Committed to operational excellence and creating a safe, efficient work environment.

Overview

3
3
years of professional experience

Work History

Maintenance Technician

Gelato&Co
01.2026 - Current
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Conducted routine maintenance on refrigeration units and equipment to ensure optimal performance.
  • Inspected and maintained equipment to keep items in top working condition.

Assistant Manager

Gelato&Co
06.2023 - Current
  • Implemented inventory management systems to optimize stock levels and reduce waste.
  • Analyzed sales data to identify trends, driving strategic product offerings.
  • Resolved customer inquiries effectively, enhancing overall satisfaction and loyalty.
  • Generated repeat business through exceptional customer service.

Warehouse Packer

Amazon
06.2025 - 02.2026
  • Packaged products efficiently to meet daily shipping targets.
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.

Education

Senior Technology in Software Development - Computer Programming

ISTG ( Instituto Superior Tecnologico Guayaquil )
Guayaquil Ecuador
10-2023

Help Desk JR - Technical Assistant

Ecugenius S.A
Guayaquil Ecuador
02-2022

Skills

  • Preventive Maintenance
  • Customer service
  • Team leadership
  • Punctual and reliable
  • Product packaging
  • Attention to detail

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Maintenance Technician

Gelato&Co
01.2026 - Current

Warehouse Packer

Amazon
06.2025 - 02.2026

Assistant Manager

Gelato&Co
06.2023 - Current

Senior Technology in Software Development - Computer Programming

ISTG ( Instituto Superior Tecnologico Guayaquil )

Help Desk JR - Technical Assistant

Ecugenius S.A
Ismael Carreno