Ismael Gallardo
Kissimmee,FL
Summary
Dedicated security professional with a D license, experienced at Arcade Time USA in ensuring guest safety and compliance. Proven ability to enhance customer service and train staff effectively. Skilled in event setup and management, fostering a welcoming atmosphere while maintaining high safety standards. Committed to excellence in all operational aspects.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Security Officer
Arcade Time Usa
Orlando, FL
11.2023 - Current
- Monitored premises to ensure safety and security of guests and staff.
- Conducted regular patrols to identify potential hazards or security breaches.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Security Officer
Best Gardenworld
Miami, FL
03.2023 - 09.2025
- Monitored premises to ensure safety and security for guests and staff.
- Conducted routine inspections to identify potential hazards and security breaches.
- Responded promptly to incidents, resolving issues with minimal disruption to operations.
- Assisted in training new staff on safety protocols and emergency procedures.
- Engaged with guests to promote a welcoming environment while ensuring compliance with safety regulations.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked and verified photo identification prior to granting facility access.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
Outside Golf Assistant
The First Tee of Miami
Miami, FL
08.2007 - 03.2023
- Assisted in organizing youth golf events, ensuring smooth operations and participant engagement.
- Coordinated scheduling for coaching sessions, optimizing resource allocation and time management.
- Supported training programs by preparing materials and setting up practice areas for participants.
- Enhanced customer service experience through effective communication with parents and players.
- Promoted a positive work environment among team members resulting in increased productivity within daily operations.
- Assisted in the coordination of tournaments and events for increased member satisfaction and participation.
- Greeted golf course guests and shared information on course conditions, rules and gameplay.
- Set up promotional displays and equipment for special events and activities.
Education
High School Diploma - Sport
Miami Jackson Sr High School
Miami, FL05-2000
Skills
Outside assistant manager
Certification
Security officer Class D license
Languages
English
Native or Bilingual
Timeline
Security Officer
Arcade Time Usa
11.2023 - Current
Security Officer
Best Gardenworld
03.2023 - 09.2025
Outside Golf Assistant
The First Tee of Miami
08.2007 - 03.2023
High School Diploma - Sport
Miami Jackson Sr High School