Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic

Ismael Garcia

Berwyn,IL

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

8
8
years of professional experience

Work History

Retail Associate

JCLicht
08.2021 - Current
  • Maintained clean sales floor and straightened and faced merchandise.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
  • Prioritized helping customers over completing other routine tasks in store.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Library Volunteer

Berwyn Public Library
03.2016 - 03.2019
  • Shelved books by subject according to Dewey Decimal System.
  • Maintained clean, safe library environments for optimized customer comfort.
  • Performed basic book reshelving and obtained items from book drop.
  • Provided basic computer assistance to help patrons access needed resources.
  • Kept detailed records of lending transactions and library users.
  • Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.
  • Took care of pet mascot
  • Processed library card applications to provide access to library services.
  • Conducted library tours and orientations, familiarizing patrons with library's resources and services.
  • Organized circulation desk with over 150 books and periodicals to be checked out.

Education

High School Diploma -

University of Illinois At Chicago
Chicago, IL
08.2026

Skills

  • Appeals Support
  • Self-Directed Learning
  • Verbal and Written Communication
  • Cash Register Operations
  • Sales Promotion
  • Cleaning and Sanitizing
  • Video and graphic editing
  • Servery conduction
  • Painting information for Homes
  • Tools information
  • Website creation
  • Promotion

Hobbies

I can play piano at a moderate level 


I can  make 3D art 


I can make 3d animations but at a novice level


Languages

Spanish
Native or Bilingual
Chinese (Mandarin)
Elementary
English
Native or Bilingual

Timeline

Retail Associate

JCLicht
08.2021 - Current

Library Volunteer

Berwyn Public Library
03.2016 - 03.2019

High School Diploma -

University of Illinois At Chicago

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Ismael Garcia