Ismael Lleras
Summary
Proven skills in receiving, moving and stocking merchandise. Efficient, accurate and hardworking team player, knowledgeable about grocery and merchandise stocking. Proficient in keeping work space clean and organized, very prideful in all work task big or small, while keeping great customer service and making sure all customer interactions are positive. Great communication skills and willing to help fellow team members in order to keep business running as expected. Ready to give 100% work ethic.
Overview
5
5
years of professional experience
Work History
Automotive Detailer
Enterprise Holdings
08.2022 - Current
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Collaborated with team members to ensure consistent quality and timely completion of tasks.
- Exceeded performance expectations while working efficiently under pressure during peak business hours or tight deadlines.
- Maintained a clean and organized work environment for efficient detailing processes, while also keeping track of inventory incase of the need to order more supplies.
- Refilled gas tanks and documented fluid levels.
- Provided exceptional customer service and addressed customer inquiries.
- Drove customers to and from branches, also deliver rental vehicles to branches or service centers safely and in a timely manner.
General Merchandise Associate
Target
12.2021 - 06.2022
- Transported merchandise from stockroom to sales floor and followed planograms to accurately replenish items.
- Restocked and merchandised products to encourage strong sales.
- Maintained organized back storage room to support efficient restocking.
- Helped customers locate products and processed special orders for customers seeking out-of-stock items.
- Balanced multiple responsibilities simultaneously during peak times while remaining focused on delivering exceptional service experiences.
- Helped customers select merchandise by offering multiple product options fitting specific needs.
Sales Expert
Finish Line
06.2021 - 12.2021
- Interacted with customers to understand particular needs and identify products and services best suited to helping in achieving goals.
- Helped customers to determine reasonable budget for products and services, highlighting utility of products and convenience and economy of use.
- Resolved tension with customers complaining about products, services or store personnel, answering product questions and providing instructions for complaints.
- Exceeded sales targets consistently by identifying new opportunities and successfully closing deals.
- Fostered a collaborative environment within the team, promoting effective communication and teamwork towards shared goals.
Inventory Specialist
RGIS Inventory Services
09.2020 - 04.2021
- Performed scheduled inventory counts and supply audits.
- Ran routine audits to analyze and highlight critical issues and opportunities to improve stock accuracy.
- Developed relationships with suppliers to preserve company business reputation and obtain competitive prices.
- Performed data entry and completed proper paperwork.
Host /Restaurant Busser
Cody's Original Roadhouse
09.2019 - 03.2020
- Cleared, cleaned and sanitized booth and chair cushions and tables.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Supported wait staff by setting up and replenishing condiment stands, trash containers liners and bus stations.
- Transported filled bus tubs to kitchen dishwashing area.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Followed safety and sanitation guidelines in accordance with local health regulations.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
Education
Associate of Science - Physical Therapy
St. Petersburg College
Clearwater, FLHigh School Diploma -
Brualio Alonso Highschool
06.2019
Skills
- Quick Learner
- Customer Service
- Decision Making
- Motivated Team Player
- Organization and Categorization
- Problem-Solving
- Critical Thinking
- Stocking and Replenishing
- Stockroom Maintenance
- Cleaning and Sanitizing
- Attention to detail
- Multitasking
- Clear communication
Languages
English
Native or Bilingual
Spanish
Limited Working
Hobbies
- Playing soccer
- Working out at gym
- listening to music
- Spending time outdoors
- Spending time with my pets
- Trying new foods
Timeline
Automotive Detailer
Enterprise Holdings
08.2022 - Current
General Merchandise Associate
Target
12.2021 - 06.2022
Sales Expert
Finish Line
06.2021 - 12.2021
Inventory Specialist
RGIS Inventory Services
09.2020 - 04.2021
Host /Restaurant Busser
Cody's Original Roadhouse
09.2019 - 03.2020
High School Diploma -
Brualio Alonso Highschool
Associate of Science - Physical Therapy
St. Petersburg College
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