Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Ismael Olivares

Reedsburg,WI

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

6
6
years of professional experience

Work History

Construction - Worker

Olivares
04.2020 - Current
  • Basic construction
  • Flooring
  • Roofing
  • Management of Money
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Gathered and disposed of worksite debris to remove safety hazards.

Retail Associate

Gap Inc
08.2022 - 06.2023
  • Old Navy, Gap -
  • Back of house management footwear/apparel
  • Cashier
  • Replenishment of product
  • Ship from store
  • Retail lead
  • Maintained clean sales floor and straightened and faced merchandise
  • Greeted customers, helped locate merchandise, and suggested suitable options

Sales Associate, Customer service

Cell Plus UScellular
05.2022 - 08.2022
  • Selling of cellular service
  • Knowledge of bills and systems
  • Given access to security system for store
  • As keyholder given responsibility to open and close store and start and restart all systems to insure workplace is operational and thriving
  • Business expert

Retail Associate

Adidas
07.2020 - 12.2021
  • Back of house management footwear/apparel
  • Cashier
  • Replenishment of product
  • Ship from store

Tutor

Reedsburg School district
10.2017 - 12.2020
  • Administered feedback to students using positive reinforcement techniques to encourage and build confidence
  • Measured outcomes and progress of students using benchmark assessments
  • Worked with elementary students on reading comprehension.
  • Evaluated and documented student progress and behavior, recommending tactics to improve tutoring effectiveness
  • Motivated students towards learning and studying to build self-confidence and reduce anxiety of failure in writing.

Lakeside Foods
06.2017 - 09.2017
  • Quality insurance
  • Managed quality assurance program including on site evaluations, internal audits and customer surveys
  • Worked in laboratory to check quality of product
  • Made sure to check if product was being cleaned with exact amounts of chemicals and frozen at exact temperature
  • Filled crates with frozen product
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
  • Worked well in a team setting, providing support and guidance
  • Proven ability to learn quickly and adapt to new situations
  • Self-motivated, with a strong sense of personal responsibility

Education

High School Diploma -

Reedsburg Area High School
Reedsburg
05.2020

Undergraduate - Education

University of Wisconsin Stevens
Stevens Point, WI
05.2026

Skills

  • Quality Checks
  • Quality improvements
  • Bilingual
  • Patience
  • Responsible
  • Building blocks of learning
  • Tutoring methods
  • Creative strategies
  • Analytical problem solving
  • Management of storage
  • Customer service
  • Leadership qualities

Accomplishments

Varsity award for Soccer

Showchoir vice-dance capitan

Honors-choir

Picked for Dorian Music Festival

Music awards


Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Retail Associate

Gap Inc
08.2022 - 06.2023

Sales Associate, Customer service

Cell Plus UScellular
05.2022 - 08.2022

Retail Associate

Adidas
07.2020 - 12.2021

Construction - Worker

Olivares
04.2020 - Current

Tutor

Reedsburg School district
10.2017 - 12.2020

Lakeside Foods
06.2017 - 09.2017

High School Diploma -

Reedsburg Area High School

Undergraduate - Education

University of Wisconsin Stevens

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Ismael Olivares