Ismael Perez
Hard Rock Stadium/DAER Nightclub
4
years of professional experience
Highly motivated and able to become an asset to a professional company and demonstrate high ethical and professional background. Enthusiastic in providing exceptional work ethics as well as providing the essential needs of any company to excel within a progressive organization.
Work History
Security Officer
2 Years 6 Months- Remove wrongdoers or trespassers from the area.
- Secure all exits, doors, and windows after the end of operations.
- Respond to alarms by investigating and assessing the situation.
- Submit reports of daily surveillance activity and important occurrences.
- Ensure that nightclub security is provided for all transfers of money within a casino complex.
- Control access of unauthorized guests in VIP sections; ensure secure and private space.
- Report all unusual situations and/or suspicious people.
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
- Ensure prompt and discreet notification to managers of any observation of illegal acts or internal ethical violations.
Insurance Agent (440 License)
1 Year 10 Months- Sold and serviced auto, health, and homeowners' insurance policies.
- Educate clients on coverage options to meet their individual needs.
- Maintained accurate client records and documentation.
- Assist clients with policy questions, changes, and renewals for auto, home, and commercial insurance.
- Provide top-tier customer service via phone, email, and in person interactions.
- Support licensed agents in processing new applications and documentation.
- Follow up with clients to ensure satisfaction and policy compliance.
- Handle billing inquires and process payments when needed.
Front Desk Security Agent
6 Months- Greeted and assisted visitors, vendors, and employees in a professional and courteous manner.
- Verified identification and authorized access to the building according to company security procedures.
- Monitored surveillance cameras and reported suspicious activity immediately.
- Answered and directed incoming phone calls while maintaining front desk operations.
- Maintained accurate visitor logs and daily activity reports.
- Conducted routine security checks to ensure the safety of personnel and property.
- Responded promptly to alarms, emergencies, and security incidents.
- Coordinated with law enforcement and emergency responders when necessary.
- Enforced company policies and access control procedures.
- Provided exceptional customer service while maintaining a secure environment.
Warehouse Associate Team Lead
7 Months- Select products for all departments.
- Return all inbound products to warehouse.
- Utilize warehouse management equipment for packing and order fulfillment.
- Complete any required paperwork accurately.
- Verifying correct quantities and code dates on all products.
- Properly fill out BOL and STO's accurately.
- Track all damaged products.
- Select and distribute food products for outbound shipments.
- Loaded and unloaded trucks while following safety procedures.
- Build and organize pallets to ensure secure and accurate deliveries.
Education
High School Diploma
Skills
Bilingual (English
Spanish)
Access control and Security Procedures
Surveillance and Observation
Logistics Management
Quick Learner
Leadership
CPR/AED Certified
First Aid Certified
Timeline
Security Officer
Hard Rock Stadium/DAER Nightclub
02.2024 - CurrentRead More
Insurance Agent (440 License)
Adavi Insurance Agency
02.2024 - 12.2025Read More
Front Desk Security Agent
Kimpton EPIC Hotel
07.2023 - 01.2024Read More
Warehouse Associate Team Lead
Publix Warehouse Distribution Center
06.2022 - 01.2023Read More
McArthur High School
High School Diploma
Read More