Joe De Jesus Ruelas Herrera
Sacramento,CA
Overview
7
7
years of professional experience
Work History
Security Officer
Cedar Fair, California's Great America
07.2023 - Current
- Check identification of persons entering and exiting facility to eliminate unauthorized visitors
- Communicate with security team using two-way radios, mobile phones and other devices
- Patrolled and monitored premises in company vehicle, and by foot
- Screening bags with physical inspections, wands and x-ray technology
- Detailed reports of all security breaches and investigations.
- Respond quickly to emergency situations to assess and deflect issues
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Retail Security Investigation
Security Industry Specialists
04.2023 - Current
- Investigate fraudulent transactions
- Investigate incidents involving shoplifting, and other criminal activities
- Oversee CCTV cameras in multiple stores
- Investigate and analyze suspicious transactions related to credit card fraud
- Produced detailed reports of fraud investigations and presented findings to law enforcement
- Collaborate with law enforcement agencies
- Tracked fraud cases and monitored trends to develop strategies for prevention
- Handled confidential and sensitive information
Security Control Room Operator
Security Industry Specialists
07.2022 - 04.2023
- Programming access control cards
- Monitor CCTV cameras
- Assigned officers their assignment
- Dispatch security officers, paramedics, fire department, and police officers
- Monitoring alarm systems and access control
- Tracking daily activity reports of all officers on duty
- Reported irregularities such as fire and safety hazards to maintenance
- Supervised all master keys and temporary badges
- Track and logged all lost and found items
- Report maintenance issues in multiple building
- File and log sensitive documents
- Updated shift logs and produced daily reports to document security activities and specific incidents
Security Specialist
Security Industry Specialists
09.2021 - 07.2022
- Patrol assigned areas, maintain visibility, and observe unusual activity
- Investigate and report safety conditions
- Administrator
- Accompany clients, visitors, contractors, and vendors
- Investigate and report security-related accidents or incidents
- Responsible for ensuring that all personnel have proper company-issued identification
- Regulated vehicle and pedestrian traffic onto building grounds.
Student Ambassador
De Anza Community College
02.2017 - 03.2019
- Assisted multiple organization in campus
- Mentored prospective students
- Assisted counselors and advisers
- Provided campus tours
- Distributed mail, filed documents, and answered telephone calls
- Created spreadsheets for daily, weekly, and monthly reports
- Create and design newsletters
- Operated food pantry service for students
- Helped students with homework
- Logistics support for campus event
Education
Bachelor of Arts - Criminal Justice
California State University - East Bay
Hayward, CA05.2022
Associate of Arts - Liberal Arts - Social And Behavioral Sciences
De Anza College
Cupertino, CA06.2018
Skills
- Bilingual (English, Spanish)
- Leadership
- Microsoft word, Excel, and PowerPoint
- Exceptional customer service
- Multitasker
- Dispatcher
- Ability to lift 200 pounds
- Work under pressure
- Time Management
- Administration
- Interpersonal skills
- Alarm systems and access control
- Cardiopulmonary resuscitation
- Automated external defibrillator
- Basic First Aide
- Investigation
- Two-way radios
- Handcuff & Arrest
Timeline
Security Officer
Cedar Fair, California's Great America
07.2023 - Current
Retail Security Investigation
Security Industry Specialists
04.2023 - Current
Security Control Room Operator
Security Industry Specialists
07.2022 - 04.2023
Security Specialist
Security Industry Specialists
09.2021 - 07.2022
Student Ambassador
De Anza Community College
02.2017 - 03.2019
Bachelor of Arts - Criminal Justice
California State University - East Bay
Associate of Arts - Liberal Arts - Social And Behavioral Sciences
De Anza College
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