Ismael Serunjogi
Greater Boston,United States
Summary
Inventive Communications Specialist with 7+ years of experience at startups and non-governmental organization. Expertly coordinate engaging, high-impact internal and external communications for diverse audiences. Committed to continually gaining and applying new professional skill areas. Healthcare professional balances multifaceted Human Rights Activist Role as a Foreign relations Strategist. Core strengths include compassionate communicator, trainer, motivated learner, and patient advocate. Proven ability to pivot and handle professional challenges with equanimity and resilience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Communication and Foreign Relations Strategist
NUPUSA Inc
01.2021 - Current
- Collaborated with cross-functional teams to develop and execute strategic initiatives aligned with organizational objectives.
- Conducted thorough competitor analysis to identify opportunities for product differentiation and market positioning.
- Provided actionable insights based on data-driven analysis, enabling informed decision-making across all levels of the organization.
- Implemented innovative solutions for optimizing processes, resulting in increased efficiency and reduced costs.
- Engaged in continuous process improvement efforts that led to more efficient workflows saving both time and resources.
- Spearheaded the development of strategic plans, ensuring alignment between short-term tactics and long-term goals.
Human Rights Officer
National Unity Platform
12.2020 - 01.2023
- Mentored junior staff members, playing an instrumental role in the development of future leaders within the organization.
- Improved community relations through active engagement in local events and outreach programs.
- Streamlined internal processes to increase efficiency in responding to human rights complaints.
- Provided legal representation for victims of human rights abuses, securing favorable outcomes in numerous cases.
- Spearheaded fundraising initiatives that secured vital resources needed to sustain ongoing operations and advance mission objectives as a Human Rights Officer.
- Successfully advocated for policy reforms that led to improved protections for marginalized communities.
- Assisted clients with navigating complex legal systems while advocating for their fundamental human rights protections as a Human Rights Officer.
- Enhanced organizational capacity for addressing human rights issues through targeted training sessions and resource allocation.
- Developed strategic partnerships with NGOs and government agencies to strengthen human rights protection efforts.
Certified Nursing Assistant
Boston Medical Center (BMC)
02.2020 - 12.2023
- Under the direction and supervision of the registered nurse and following hospital policies, procedures, protocols, and standards of practice, the Certified Nursing Assistant (CNA) participates in the delivery of patient care
- The role encompasses the provision of direct clinical and supports services to patients and families across the healthcare continuum, functioning as an effective member of the health care team by contributing to the efficient operation of the patient care unit, and accountability for fiscally sound, quality patient/family clinical outcomes.
Math Teacher, Adult Learners
Cambridge Community Learning Center
08.2019 - 07.2022
- Teach math to a diverse group of students employing multimodal means of instruction and using manipulatives as appropriate
- Develop instructional materials and lessons, based on CLC Curriculum and College and Career Readiness Standards for Adult Education (CCRSAE)
- Provide on-going assessment of students
- Conference individually with students at the end of each semester
- Communicate with advisors about student issues
- Participate in staff and program development activities
- Communicate with ADA Liaison to ensure appropriate accommodations for students with disabilities.
Patient Care Technician (PCT) | Inventory Technician
DaVita Kidney Care
08.2019 - 02.2022
- Check vital signs and monitor patients throughout hemodialysis treatment
- Review physician orders and reinforce treatment care with patient
- Document patients' physical and mental condition through observation and interview
- Instruct patients on best practices for wound care
- Maintain neatness, cleanliness and safety of stockroom per regulations
- Order, receive, issue, and maintain inventory records for all dialysis supplies
- Participate in facility QA/CQI process.
Executive Director/ Consultant
POPO GROUP
05.2015 - 04.2018
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Enhanced communication among team members, fostering a collaborative and supportive work environment.
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
Bunker Hill CC
ABSN - Registered Nursing/Registered Nurse
MGH Institute of Health Professions
Bachelor of Arts - Crisis And Conflict Management
UCLA
Online05.2019
Skills
- Editing
- Customer Service
- Systems Analysis
- Project Management
- Regulatory Compliance
- Crisis Management
- Policy analysis
Certification
- Responsible Leadership on Transparency and Good Governance
- Phi Theta Kappa
- Cert. Strategic planning and school vision
- Boston Cares Volunteer Orientation
Personal Information
Title: Mathematician, Facilitator, Healthcare, Organizational Development
Languages
English
Native or Bilingual
Swahili
Professional Working
German
Limited Working
Timeline
Communication and Foreign Relations Strategist
NUPUSA Inc
01.2021 - Current
Human Rights Officer
National Unity Platform
12.2020 - 01.2023
Certified Nursing Assistant
Boston Medical Center (BMC)
02.2020 - 12.2023
Math Teacher, Adult Learners
Cambridge Community Learning Center
08.2019 - 07.2022
Patient Care Technician (PCT) | Inventory Technician
DaVita Kidney Care
08.2019 - 02.2022
Executive Director/ Consultant
POPO GROUP
05.2015 - 04.2018
Bunker Hill CC
ABSN - Registered Nursing/Registered Nurse
MGH Institute of Health Professions
Bachelor of Arts - Crisis And Conflict Management
UCLA
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