Ismael F. Silva
U.S Army Reserves
Las Vegas,Nevada
2
Languages
13
years of professional experience
Detail-oriented administrative professional with expertise in organizational support and operational efficiency. Manages multiple tasks effectively while providing exceptional service. Aiming to transition into a management role to drive team success and contribute to strategic objectives within a collaborative environment.
Work History
Seargeant
6 Years 10 Months- Rank: Sergeant
- MOS: 88N2
- Managed comprehensive logistics processes, ensuring effective monitoring and control of personnel, equipment, and cargo transportation across multiple modalities.
- Skilled at working independently and collaboratively in a team environment.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Worked well in a team setting, providing support and guidance.
- Coordinated logistics support for training exercises, ensuring equipment availability and efficiency.
- Mentored junior personnel, fostering professional growth and enhancing team performance.
Assistant Store Manager
5 Years- Oversaw recruitment, training, and development of new associates to foster a culture of outstanding customer service. Directed daily business operations while maintaining a deep understanding of all functional roles. Mentored associates to enhance skills and ensure operational excellence across the team.
- Achieved streamlined employee schedules that improved operational workflow. Optimized inventory accountability and ordering processes to reduce waste. Implemented effective problem-solving techniques that positively impacted business profits.
- Analyzed sales data to identify trends and inform strategic decisions for product offerings.
- Led team meetings focused on performance improvement and operational excellence initiatives.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Team Member
4 Years- Maintained cleanliness and organization of work environment to ensure compliance with health standards and enhance customer experience.
- Handled cash transactions accurately and efficiently, ensuring balanced registers at shift end.
- Monitored inventory levels, restocking supplies as needed to minimize shortages during service hours.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Education
Associate of Science - Criminal Justice
Associate of Science - Homeland Security
Skills
Basic Systems Operation
Productivity Software
Microsoft Word
Logistics Management
Supply Chain Coordination
Operational Efficiency
Strategic Planning
Positive demeanor
Teamwork and collaboration
Customer service
Dependable and responsible
Flexible and adaptable
Friendly
positive attitude
Dependable and responsible
Accomplishments
Completed two overseas deployments in support of U.S. Army missions, earning distinguished achievements and awards that reflect strong performance, adaptability, and commitment to duty.
Languages
Spanish ( Read, Write, Speak)
English ( Read, Write, Speak)
Timeline
Seargeant
U.S Army Reserves
10.2019 - CurrentRead More
Assistant Store Manager
Panda Express
01.2018 - 01.2023Read More
Team Member
Wetzel's Pretzels Fast Food Restaurant
01.2014 - 01.2018Read More
College Of Southern Nevada
Associate of Science from Criminal Justice
Read More
University Of Maryland Global
Associate of Science from Homeland Security
Read More