Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Ismael Cruz

Data Entry
Honolulu,HI
Ismael Cruz

Summary

Attention to detail is important to me. Consistency, and timely attendance are at the forefront of my intentions. I strive to maintain a positive attitude, and lead my team by example. Efficient in data organization, I will provide you with information promptly and swiftly. Multi-talented in smoothly handling office administration support tasks as a team player who works to support group efforts to meet critical deadlines. I am motivated and proficient in strong mathematical and analytical thinking skills with exceptional customer service abilities. If you like fast learners, look no further; for I am committed to continuous, self-directed learning while being meticulous and detail oriented which I believe, would make a great asset to your company.

Overview

5
years of professional experience
5
years of post-secondary education

Work History

FedEx

Delivery Courier
12.2023 - Current

Job overview

  • Increased delivery accuracy by verifying addresses, cross-referencing order details, and obtaining necessary signatures upon completion of each transaction.
  • Safeguarded sensitive materials during transport, adhering to strict confidentiality protocols when handling personal or proprietary information.

Uber Eats

Delivery Driver
07.2022 - Current

Job overview

  • Achieved the highest merit, Diamond.
  • Completed over 1500 deliveries with a 99% satisfaction rating.
  • Maintained a clean vehicle and gave exceptional customer service when delivering orders.

Our Home Investments

Project Manager
10.2021 - 06.2022

Job overview

  • Interviewed/Hired reliable contractors.
  • Scheduling payroll and timeline for each contractor.
  • Researched artsy/modern trends while performing interior design work.
  • Handle multiple projects at once and monitor budgets for each project.
  • Monitor each project to make sure each task is being completed timely per the deadline.
  • Making sure all materials are delivered on time or ahead of schedule to avoid any delays or end date extensions.
  • Hold weekly office meetings with my team members.
  • Create the scope of work for each project.

Bike Hawaii

Tour Guide
06.2021 - 09.2021

Job overview

  • Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
  • Entertained tour guests with various props and signs for maximum engagement, fun and lasting memories.
  • Provided information on various sites throughout Honolulu area, relaying little-known stories to provide interest.
  • Built personal relationships with guests to promote positive experiences.

Uber Eats

Delivery Driver
03.2021 - 06.2021

Job overview

  • Ensure all pick up and drop off orders be delivered in a timely manner.
  • Achieved the highest merit, Diamond.
  • Completed over 1500 deliveries with a 99% satisfaction rating.
  • Maintain a clean vehicle and exceptional customer service when delivering customer's orders.

A&T Landscaping

Landscaper
10.2020 - 03.2021

Job overview

  • Maintained customer's clean, freshly groomed garden areas.

Pearl Harbor

Fire Safety Specialist
04.2020 - 09.2020

Job overview

  • Worked along side welders on the ships while making sure the welders, and their environment is safe and secure to operate under dangerous conditions in sometimes tight spaces.
  • Performed daily safety inspections.

Enterprise Holdings

Shuttle Driver
01.2020 - 03.2020

Job overview

  • Drive rental vehicle to their appropriate destinations

Amazon

Delivery Courier
09.2019 - 12.2019

Job overview

  • Enhanced delivery efficiency by optimizing routes and adhering to schedules.
  • Conducted thorough vehicle inspections and maintenance checks, promoting safety on the road and minimizing downtime due to mechanical issues.
  • Demonstrated a strong commitment to customer service excellence by maintaining a courteous demeanor in challenging situations and going above and beyond to ensure complete satisfaction.

RIBI Security

Field Manager
01.2019 - 09.2019

Job overview

  • Developed detailed reports on site status updates while also conducting regular meetings; these efforts kept both internal teams informed of progress and external clients aware of how their investments were faring.
  • Improved customer satisfaction by effectively addressing concerns and providing prompt resolutions.
  • Ensured consistent quality control by implementing and enforcing safety protocols across all field operations.

Education

Milford High School
Milford, MA

High School Diploma
05.2007 - 05.2011

Kapiolani Community College/University of HI Community Colleges
Honolulu, HI

No Degree from Psychology
01.2021 - 04.2022

Skills

Safe driver training

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Timeline

Delivery Courier

FedEx
12.2023 - Current

Delivery Driver

Uber Eats
07.2022 - Current

Project Manager

Our Home Investments
10.2021 - 06.2022

Tour Guide

Bike Hawaii
06.2021 - 09.2021

Delivery Driver

Uber Eats
03.2021 - 06.2021

Kapiolani Community College/University of HI Community Colleges

No Degree from Psychology
01.2021 - 04.2022

Landscaper

A&T Landscaping
10.2020 - 03.2021

Fire Safety Specialist

Pearl Harbor
04.2020 - 09.2020

Shuttle Driver

Enterprise Holdings
01.2020 - 03.2020

Delivery Courier

Amazon
09.2019 - 12.2019

Field Manager

RIBI Security
01.2019 - 09.2019

Milford High School

High School Diploma
05.2007 - 05.2011
Ismael CruzData Entry