Ismael (Ricky) Soto
Cañon City,CO
Summary
10 years of combined restaurant and other customer service experience.
Hardworking and a fast learner ready master any new job.
Overview
4
4
years of professional experience
Work History
Art Vendor
Self Employed
08.2022 - Current
- Met sales goals by offering excellent customer service.
- Answered questions and assisted customers with item selection and setting up custom orders.
- Processed transactions by calculating purchase totals and collecting payments.
- Set up displays and signage to attract customers and boost sales for our business.
Seasonal Zipline Guide
Whitewater Bar & Grill
04.2023 - 10.2023
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Assisted in preparing recreational materials and supplies for each activity.
- Monitored participation in recreational activities to provide assistance to participants.
- Kept athletic and games equipment and facilities organized and maintained.
- Transported and escorted program participants to the actual zipline courses.
Server/Oyster Shucker
83 West
09.2021 - 07.2022
- Served food and beverages with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Men's Sales Associate
Saks Off Fifth Avenue
08.2019 - 07.2021
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
Associate of Applied Business - Small Business Management
College of Central Florida
Ocala, FL08.2022
Technical College - Health Science
National Personal Training Institute
Tampa, FL02.2020
Skills
- Safe Food Handling
- Customer Service
- Lift up to 500 pounds
- CPR certified
- Maintaining a positive attitude under pressure
Timeline
Seasonal Zipline Guide
Whitewater Bar & Grill
04.2023 - 10.2023
Art Vendor
Self Employed
08.2022 - Current
Server/Oyster Shucker
83 West
09.2021 - 07.2022
Men's Sales Associate
Saks Off Fifth Avenue
08.2019 - 07.2021
Associate of Applied Business - Small Business Management
College of Central Florida
Technical College - Health Science
National Personal Training Institute