Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ismael (Ricky) Soto

Cañon City,CO

Summary

10 years of combined restaurant and other customer service experience.

Hardworking and a fast learner ready master any new job.

Overview

4
4
years of professional experience

Work History

Art Vendor

Self Employed
08.2022 - Current
  • Met sales goals by offering excellent customer service.
  • Answered questions and assisted customers with item selection and setting up custom orders.
  • Processed transactions by calculating purchase totals and collecting payments.
  • Set up displays and signage to attract customers and boost sales for our business.

Seasonal Zipline Guide

Whitewater Bar & Grill
04.2023 - 10.2023
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety.
  • Assisted in preparing recreational materials and supplies for each activity.
  • Monitored participation in recreational activities to provide assistance to participants.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Transported and escorted program participants to the actual zipline courses.

Server/Oyster Shucker

83 West
09.2021 - 07.2022
  • Served food and beverages with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Men's Sales Associate

Saks Off Fifth Avenue
08.2019 - 07.2021
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Education

Associate of Applied Business - Small Business Management

College of Central Florida
Ocala, FL
08.2022

Technical College - Health Science

National Personal Training Institute
Tampa, FL
02.2020

Skills

  • Safe Food Handling
  • Customer Service
  • Lift up to 500 pounds
  • CPR certified
  • Maintaining a positive attitude under pressure

Timeline

Seasonal Zipline Guide

Whitewater Bar & Grill
04.2023 - 10.2023

Art Vendor

Self Employed
08.2022 - Current

Server/Oyster Shucker

83 West
09.2021 - 07.2022

Men's Sales Associate

Saks Off Fifth Avenue
08.2019 - 07.2021

Associate of Applied Business - Small Business Management

College of Central Florida

Technical College - Health Science

National Personal Training Institute
Ismael (Ricky) Soto