Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ismail kharrazi

Edison,NJ

Summary

Dynamic professional with a proven track record at Lala Amina, Second Chance Centre, and Carrefour Market, excelling in team leadership and strategic planning. Leveraged strong classroom management and CRM skills to enhance engagement and customer satisfaction. Achieved significant improvements in team performance and student-parent relations through effective communication and motivational strategies.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Teacher

Lala Amina, Second Chance Centre
01.2024 - 06.2024
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Aisle Manager

Carrefour Market
08.2021 - 03.2023
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.

Education

Bachelor of Science - Economics

Moulay Ismail University
11.2020

Skills

  • Team Leadership
  • Staff Management
  • Complex Problem-Solving
  • Strategic Planning
  • Customer Relationship Management (CRM)
  • Sales management
  • Classroom Management
  • Lesson Planning
  • Motivating students
  • Parent-Teacher Communication
  • Growth Mindset
  • Public Speaking

Certification

Honor Teaching Award

Languages

Arabic
Native or Bilingual
English
Native or Bilingual
French
Full Professional

Timeline

Teacher

Lala Amina, Second Chance Centre
01.2024 - 06.2024

Aisle Manager

Carrefour Market
08.2021 - 03.2023

Bachelor of Science - Economics

Moulay Ismail University

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Ismail kharrazi