ISMAILA FAFUNMI
Indianapolis,IN
Summary
- Dedicated computer technician bringing 8 years of experience and diligence to handle needs of large and complex products. Solid history in both manual and automated testing. Seek to apply expertise to growth-oriented, dynamic position.
Demonstrated success in gray, white and black box testing. Write and understand test cases, create test plans and identifying use cases. Comprehensive understanding of full software development lifecycle.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Quality Assurance Analyst
Indy drs
Indianapolis, IN
03.2023 - Current
- Provided feedback on usability and suggest improvements to the product design teams.
- Identified and tracked software defects using bug tracking systems.
- Participated in daily scrum meetings providing status updates on projects assigned.
- Produced test scripts for new automated software testing rounds.
- Created, edited, and updated project manuals and technical documentation used by entire QA team.
Computer Data Entry Operator
Wal-Mart Distribution Center
Indianapolis, IN
02.2020 - 11.2023
- Verified accuracy of data entry by reviewing, correcting, deleting or reentering information.
- Sifted through large quantities of data and accurately transferred necessary information to electronic spreadsheets.
- Answered incoming phone calls and directed callers to appropriate departments and personnel.
Computer Technician
DSV Logistics
Whitestown, IN
08.2017 - 12.2019
Computer Operator
Amazon
Indianapolis, IN
02.2013 - 01.2017
- Configured new user accounts in accordance with established guidelines.
- Assisted in recovery activities to restore normal operations after outages.
- Researched, tested and verified proper functioning of software patches and fixes.
- Implemented security measures to protect data from unauthorized access or modification.
- Assisted with installation of software updates to computer systems.
- Assisted users with setting up their workstations, printers, scanners and other peripherals.
Education
Bachelor of Science - Cybersecurity
Indiana Wesleyan University
Marion, IN07-2025
GED -
Kentucky High School
Leitchfield, KY10-2021
Skills
- Deductive Reasoning
- Computer Programming
- Framework Development
- Material Selection
- Test Planning
- Documentation and Materials
- Hardware and Software Installation
- QA Reporting
- Technical Support
- Quality Assurance Controls
- Configuration Management
- Programming
- Mentoring and Training
Timeline
Quality Assurance Analyst
Indy drs
03.2023 - Current
Computer Data Entry Operator
Wal-Mart Distribution Center
02.2020 - 11.2023
Computer Technician
DSV Logistics
08.2017 - 12.2019
Computer Operator
Amazon
02.2013 - 01.2017
Bachelor of Science - Cybersecurity
Indiana Wesleyan University
GED -
Kentucky High School