Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Languages
Certification
Interests
Timeline
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Ismaila Niang

Control Systems Technician
Charlotte,NC

Summary

Skilled in Rockwell Automation Studio 5000 and adept at mechanical troubleshooting, I spearheaded initiatives at Amazon to enhance equipment functionality, achieving a significant reduction in downtime. My expertise in process control and commitment to safety protocols underscore my ability to deliver high-quality maintenance solutions, driving operational excellence.

Overview

11
11
years of professional experience
2
2
years of post-secondary education
4
4
Certifications

Work History

Controls Systems Technician

CBRE
03.2024 - Current
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Responsible for maintaining the integrity of the Control System of diverse Material Handling Systems by performing scheduled PLC backups on the different equipment
  • Reduced downtime for machines through proactive identification and resolution of technical issues.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.

Control System Technician

Amazon / ELS
8 2022 - 03.2024
  • Responsible for maintaining the integrity of the Control System of diverse Material Handling Systems by performing scheduled PLC backups on the different equipment that the Controls team is responsible for, as well as any troubleshooting and repairs needed.
  • I also provide support for other pieces of equipment that are part of the Material Handling System, either by repairing any defective parts or performing any planned improvements that are approved.
  • I help troubleshoot issues related to the control side by analyzing the code running on the PLC controlling the equipment.
  • I also help keep the metrics up to standards.
  • I also perform daily preventive maintenance on the equipment according to an assigned schedule.
  • Worked in strict compliance with applicable OSHA regulations and safety requirements.

Amazon Robotics Technician II

Amazon / ELS
09.2021 - 08.2022

Responsible for maintaining a fleet of Autonomous Robotic Vehicles and all the equipment related to their operations. The equipment list includes but is not limited to drive unit docking charger bays, Perimeter Safety Controllers, and Floor fiducial health.

Fulfilling Preventive Maintenance, and repairs on those Robotic Drive Units.

I was also responsible for maintaining Pick, Pack, and Stow stations that are part of the processes in the fulfillment center.

AFM (Amnesty Floor Monitor)

Amazon
11.2020 - 09.2021

My role involves

  • Amnesty removal from Amazon Robotics Floor
  • Adding amnesty items back into the inventory system
  • Basic robotic drive troubleshooting
  • AR floor fiducial change
  • Basic associate workstation troubleshooting.

Fulfillment Center Associate Level 1

Amazon
04.2020 - 11.2020
  • Helping in the fulfillment of customers orders.
  • Picking The correct items that was assigned to me
  • Arrange the picked items in the correct container bins

Technician

CLTECHS
01.2019 - Current

I am responsible at CLTechs of troubleshooting customer devices which include and not limited to, software installation, virus, bloatware, adware and other malicious software removal, micro-soldering, hardware maintenance and replacement, screen replacement.

Store Manager

Tobacco And Vape
08.2017 - 12.2018

Handling the daily operations at the store. My job involved handling of the accounting, inventory management, customer service, and all the daily task required to make the store run normally.

Co-Owner, Cook

Wing 101
06.2015 - 08.2017

My job involved everything that was needed for the restaurant, from accounting, inventory management, ordering of supplies, food preparation, customer service and marketing.

Co-Owner, Logistics Coordinator

Global Trading LLC
09.2013 - 05.2015

My job involved coordinating logistics operations for the company, shipping container delivery scheduling, trucking company booking, bill of lading submission, delivery scheduling, customs clearance, and anything that involved shipping a container from the USA to mainland Africa.

Education

Some College (No Degree) - Computer Science

University of The People
Pasadena, CA

Some College (No Degree) - Computer Science

University of North Carolina At Charlotte
Charlotte, NC

Associate of Science - Biology, Chemistry, And Geology

Universite Cheikh Anta Diop
Dakar, Senegal, West Africa
10.1993 - 08.1995

Skills

Rockwell Automation Studio 5000

Siemens TIA Portal

Linux Operating system

Mechanical and Electrical Troubleshooting

Programmable Logic Controllers

Pneumatic Systems

Process Control

Reading Blueprints

Repairs and Troubleshooting

Accomplishments

    Working on the Fourth of five certifications offered by Google on their Google IT Support Professional Certificate. I finished the first three certificates which are

  • Technical Support Fundamentals.
  • The Bits And Bytes of Computer Networking
  • designed to provide a full overview of computer networking covers everything from the fundamentals of modern networking technologies and protocols to an overview of the cloud to practical applications and network troubleshooting.

  • Operating Systems and You: Becoming a Power User
  • which teaching about the main components of an operating system and how to perform critical tasks like managing software and users, and configuring hardware.

    Covers:

  • Navigating the Windows and Linux filesystems using a graphical user interface and command line interpreter
  • Setting up users, groups, and permissions for account access
  • Installing, configuring, and removing software on the Windows and Linux operating systems
  • Configuring disk partitions and filesystems
  • Understanding how system processes work and how to manage them
  • Work with system logs and remote connection tools
  • Utilizing operating system knowledge to troubleshoot common issues in an IT Support Specialist role

Software

I have intermediate to advanced knowledge in Python

Intermediate to Advanced Knowledge in Java

Intermediate to Advanced knowledge in JavaScript

Beginner knowledge in MATLAB

Intermediate knowledge in R programming

Intermediate to advanced knowledge in HTML

Intermediate to Advanced knowledge in Excel

Intermediate to Advanced Knowledge in C

Intermediate to Advance knowledge in MySQL

Intermediate to advance knowledge in PHP

Familiar with CLI such as Bash or PowerShell

Intermediate knowledge in UNIX and Linux Operating Systems

Languages

English
Excellent
French
Excellent
Spanish
Good

Certification

Google IT Support Professional Certificate - Technical Support Fundamentals

Interests

Technology

Robotics

Data Science

Machine Learning

Timeline

Controls Systems Technician

CBRE
03.2024 - Current

ROCKWELL AUTOMATION CCP153: STUDIO 5000 LOGIX DESIGNER LEVEL 2: CONTROLLOGIX MAINTENANCE AND TROUBLESHOOTING

11-2023

Amazon Robotics Technician II

Amazon / ELS
09.2021 - 08.2022

Google IT Support Professional Certificate - Operating Systems - Become a Power User

04-2021

Google IT Support Professional Certificate - The Bits and Bytes of Computer Networking

12-2020

AFM (Amnesty Floor Monitor)

Amazon
11.2020 - 09.2021

Fulfillment Center Associate Level 1

Amazon
04.2020 - 11.2020

Google IT Support Professional Certificate - Technical Support Fundamentals

12-2019

Technician

CLTECHS
01.2019 - Current

Store Manager

Tobacco And Vape
08.2017 - 12.2018

Co-Owner, Cook

Wing 101
06.2015 - 08.2017

Co-Owner, Logistics Coordinator

Global Trading LLC
09.2013 - 05.2015

Associate of Science - Biology, Chemistry, And Geology

Universite Cheikh Anta Diop
10.1993 - 08.1995

Control System Technician

Amazon / ELS
8 2022 - 03.2024

Some College (No Degree) - Computer Science

University of The People

Some College (No Degree) - Computer Science

University of North Carolina At Charlotte
Ismaila NiangControl Systems Technician