Ismar Cukojevic
Littleton,CO
Summary
Certified debt specialist delivering results in Accredited Debt Relief routing groups G2 and G3A. Expertise in client engagement, financial literacy support, and case documentation accuracy. Seeking advancement to floor manager through leadership readiness and operational consistency.
Overview
6
6
years of professional experience
Work History
Certified Debt Specialist
Accredited Debt Relief
2025.04 - Current
- Excelled within top-tier routing groups, including G2 and G3A, to manage client needs and maintain consistent performance metrics
- Developed customized debt management and repayment plans after thorough review of financial circumstances, addressing client-specific needs.
- Administered high-volume caseloads accurately and in compliance with financial regulations, ensuring consistent service delivery.
- Strengthened client relationships through empathy and clear communication, enhancing their understanding of complex financial concepts.
- Clear explanations of complex financial concepts improve client understanding and decision-making.
Sales Consultant / B2B Account Manager
Cellular Sales
Tallahassee, FL
2022.07 - 2025.04
- Achieved Presidents Club status within the first calendar year, ranking in the top 2% of all sales representatives nationwide by leveraging strategic sales techniques.
- Became a regional trainer in the first 18 months to influence culture at the leadership level.
- Continually performed at the top bonus levels by achieving the target key performance indicators
- Cultivated strong client relationships consistently delivering high-quality support.
- Full-time
Traveling Site Survey Engineer
Abacus Digital
2020.06 - 2022.07
- Basic operation and support of modern LAN/WAN technology ( router, switches, hubs )
- Perform preliminary boundary resolution calculations and traverse adjustments
- Work closely with Professional Land Surveyors, Engineers and other technical staff to schedule field and office work
- Contribute to wider business goals, assisting the Building Surveying and Project Management Teams and the Associate Director within the team
- Manage quality control of self-performed and subcontracted work
Education
Bachelor of Science - Risk Management and Insurance
Florida State University
Tallahassee, Florida2019-12
Skills
- Ability to Motivate
- Accountability Management
- Adaptability
- Attention to Detail
- Strong Communication Skills
- Customer Service
- Financial Literacy
- Ability to take calls and assist with difficult client
- De-escalation Tactics
- Organizational Skills
- Performance Management Experience
- Leadership Experience
- Time Management
- Verbal Communication
- Written Communication
Timeline
Certified Debt Specialist
Accredited Debt Relief
2025.04 - Current
Sales Consultant / B2B Account Manager
Cellular Sales
2022.07 - 2025.04
Traveling Site Survey Engineer
Abacus Digital
2020.06 - 2022.07
Bachelor of Science - Risk Management and Insurance
Florida State University