Isobel Waller
Plymouth
Summary
Enthusiastic hard worker with an ability to adapt to a variety of situations and a love of connecting through excellent customer service. Team player, fast learner with highly effective communication skills
Overview
8
8
years of professional experience
Work History
Receptionist
My Little Needle Tattoos
Plymouth
08.2025 - Current
- Communicating with clients through phone calls, emails, and in person
- Schedule clients
- Check in clients
- Communicate with artists and piercers about necessary information
- Complete necessary cleaning tasks
- Complete opening and closing tasks and ensure security of building out of business hours
Restaurant Server
Hermanns Olde Town Grille
Plymouth
03.2024 - Current
- Welcome customers in a timely fashion with a positive attitude
- Maintain cleanliness and organization of dining areas throughout shifts.
- Take and process food and beverage orders promptly and accurately.
- Assist in training new servers on menu offerings and service standards.
- Maintain positive relationships with co-workers and customers alike through friendly communication.
- Complete opening and closing checklists to ensure smooth restaurant operations.
- Check back with guests periodically to ensure satisfaction with food and service.
- Process payments from customers using cash registers or POS systems.
Barista
Meridian Coffee Co
Plymouth
05.2023 - 04.2024
- Handled money and processed transactions through a point of sale (POS) system
- Greeted and interacted with customers, while providing services
- Used products provided by company to make beverages for customers
- Managed cleanliness of store by completing sanitizing procedures outlined by store owners
- Developed recipes for seasonal menu options
- Responsible for opening and closing establishment
Education Counselor
Eastern Michigan University Bright Futures
Ypsilanti
06.2022 - 07.2023
- Part of a small team responsible for the care and welfare of elementary school age children during after school program hours
- Assisted students with homework
- Planned and lead different courses (clubs) for students to take
- Lead children's story time
- Managed conflicts between students
- Established good relationships with students' parents and provided regular communication regarding welfare and progress
Youth Soccer Coach
High Velocity Sports Center
Canton
03.2021 - 02.2022
- Organized and led team practices focusing on skill development and teamwork.
- Created a positive environment that fostered teamwork among players.
- Ran drills and practices to help children to develop and improve sports skills.
- Created a safe and welcoming environment for players
Restaurant Hostess/Server
Crawford's Kitchen
Plymouth
09.2018 - 10.2021
- Greeted customers and escorted them to their tables.
- Took and processed food and beverage orders promptly and accurately.
- Managed cash and payments efficiently at the point of sale.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Assisted in training new servers on menu offerings and service standards.
Education
Working Towards Associates Degree - General Studies
Schoolcraft College
Livonia, MI05-2026
Some College (No Degree) - Theatre
Wayne State University
Detroit, MIHigh School Diploma -
Canton High School
Canton, MI06-2022
Skills
- Excellent interpersonal communication
- Customer service orientated
- Leadership
- Initiative
- Conflict management
- Organization
- Collaborative
- Highly motivated and driven
Timeline
Receptionist
My Little Needle Tattoos
08.2025 - Current
Restaurant Server
Hermanns Olde Town Grille
03.2024 - Current
Barista
Meridian Coffee Co
05.2023 - 04.2024
Education Counselor
Eastern Michigan University Bright Futures
06.2022 - 07.2023
Youth Soccer Coach
High Velocity Sports Center
03.2021 - 02.2022
Restaurant Hostess/Server
Crawford's Kitchen
09.2018 - 10.2021
Working Towards Associates Degree - General Studies
Schoolcraft College
Some College (No Degree) - Theatre
Wayne State University
High School Diploma -
Canton High School