Isolina Cipriani
Feeding Hills,MA
Summary
Accomplished Mental Health Counselor with a proven track record at Hampden County Sheriff's Department, adept in crisis intervention and psychotherapy techniques. Skilled in fostering safe environments and building rapport, significantly reducing crisis interventions. Demonstrates a flexible schedule and commitment to professional development, contributing to team success across diverse roles.
Overview
2
2
years of professional experience
Work History
Mental Health Counselor
Hampden County Sheriff's Department
04.2024 - Current
- Established a safe environment for clients to openly discuss their thoughts, feelings, experiences, and concerns without fear of judgment or retribution.
- Continually updated professional knowledge by attending conferences, trainings, and workshops related to advancements in the field of mental health counseling.
- Reduced crisis intervention needs by proactively monitoring patient progress and adjusting treatment approaches as necessary.
- Provided crisis intervention services during emergencies, deescalating situations and connecting individuals with appropriate resources for ongoing support.
Restaurant Server
The Common Man Restaurant
05.2023 - 09.2023
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
Restaurant Server
Elm City Brewing
12.2022 - 05.2023
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
Youth Summer Camp Counselor
Hampden County Sheriff's Department
05.2022 - 08.2022
- Provided emotional support to campers when needed, fostering a sense of belonging within the community.
- Fostered positive relationships with campers, parents, and staff, ensuring open communication and a supportive environment.
- Promoted teamwork among campers through group games and team-building exercises.
Education
Bachelor of Arts - Sociology And Criminal Justice
Keene State College
Keene, NH05.2023
Skills
- Treatment Planning
- Building rapport
- Crisis Intervention
- Psychotherapy Techniques
- Clinical Documentation
- Individual and Group Counseling
- Substance abuse support
- Child and Adolescent Counseling
- Flexible Schedule
Timeline
Mental Health Counselor
Hampden County Sheriff's Department
04.2024 - Current
Restaurant Server
The Common Man Restaurant
05.2023 - 09.2023
Restaurant Server
Elm City Brewing
12.2022 - 05.2023
Youth Summer Camp Counselor
Hampden County Sheriff's Department
05.2022 - 08.2022
Bachelor of Arts - Sociology And Criminal Justice
Keene State College
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