Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isolina Cipriani

Feeding Hills,MA

Summary

Accomplished Mental Health Counselor with a proven track record at Hampden County Sheriff's Department, adept in crisis intervention and psychotherapy techniques. Skilled in fostering safe environments and building rapport, significantly reducing crisis interventions. Demonstrates a flexible schedule and commitment to professional development, contributing to team success across diverse roles.

Overview

2
2
years of professional experience

Work History

Mental Health Counselor

Hampden County Sheriff's Department
2024.04 - Current
  • Established a safe environment for clients to openly discuss their thoughts, feelings, experiences, and concerns without fear of judgment or retribution.
  • Continually updated professional knowledge by attending conferences, trainings, and workshops related to advancements in the field of mental health counseling.
  • Reduced crisis intervention needs by proactively monitoring patient progress and adjusting treatment approaches as necessary.
  • Provided crisis intervention services during emergencies, deescalating situations and connecting individuals with appropriate resources for ongoing support.

Restaurant Server

The Common Man Restaurant
2023.05 - 2023.09
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.

Restaurant Server

Elm City Brewing
2022.12 - 2023.05
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Boosted overall sales by confidently recommending daily specials and upselling menu items.

Youth Summer Camp Counselor

Hampden County Sheriff's Department
2022.05 - 2022.08
  • Provided emotional support to campers when needed, fostering a sense of belonging within the community.
  • Fostered positive relationships with campers, parents, and staff, ensuring open communication and a supportive environment.
  • Promoted teamwork among campers through group games and team-building exercises.

Education

Bachelor of Arts - Sociology And Criminal Justice

Keene State College
Keene, NH
05.2023

Skills

  • Treatment Planning
  • Building rapport
  • Crisis Intervention
  • Psychotherapy Techniques
  • Clinical Documentation
  • Individual and Group Counseling
  • Substance abuse support
  • Child and Adolescent Counseling
  • Flexible Schedule

Timeline

Mental Health Counselor

Hampden County Sheriff's Department
2024.04 - Current

Restaurant Server

The Common Man Restaurant
2023.05 - 2023.09

Restaurant Server

Elm City Brewing
2022.12 - 2023.05

Youth Summer Camp Counselor

Hampden County Sheriff's Department
2022.05 - 2022.08

Bachelor of Arts - Sociology And Criminal Justice

Keene State College
Isolina Cipriani