Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Musician
Languages
Timeline
Generic

Isra Mashal

Summary

Reliable Assistant Manager providing friendly, individualized service in store-front parlors and shops. Coordinated front-of-shop manager with excellent multitasking and customer service skills. Flexible team member with experience preparing personal food orders, restocking inventory, operating cash registers, and creating weekly schedules for employees.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Snow Cone Maker

Bahama Bucks
03.2023 - Current
  • Provided excellent customer service by addressing inquiries about ingredients or allergy concerns promptly and knowledgeably.
  • Collaborated with team members to maintain a positive work atmosphere, fostering strong communication and teamwork skills.
  • Increased daily sales by consistently delivering high-quality snow cones and maintaining an inviting environment.
  • Ensured proper food handling procedures were followed at all times in accordance with state guidelines for food safety standards.

Seasonal Worker

Party City
09.2023 - 11.2023
  • Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
  • Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
  • Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
  • Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.

Education

James E Taylor High School
Katy, TX
02.2025

Skills

  • Strong Communication Skills
  • Organization and Planning
  • Sanitation and Cleanliness
  • Lighthearted yet Hardworking

Accomplishments

  • Five Class 1 solo Superior ratings in vocal competition
  • Winner of San Antonio's Madrigal Festival in 2024; first school in Katyisd to win such competition
  • 30+ hours of artistic volunteering
  • District and Region Choir member for Texas Music Educators Association
  • 3rd in the district at 2023 TMEA auditions

Certification

  • Retail Training - October 2023
  • Certified Food Handler (Safe2Serve)
  • Certified Food Manager (Safe2Serve)

Musician

Plans to continue the course of study in music

Writes music and studies music theory

Can play five instruments; Acoustic Guitar, Electric Guitar, Piano, Voice, and Ukulele

Languages

Arabic
Native or Bilingual
Spanish
Limited Working
English
Native or Bilingual

Timeline

Seasonal Worker

Party City
09.2023 - 11.2023

Snow Cone Maker

Bahama Bucks
03.2023 - Current

James E Taylor High School

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Isra Mashal