Israel Abebe
Duluth,GA
Summary
Articulate Ophthalmic Technician talented in handling both the medical and administrative end of facility work. Accomplished at assessing pupils, confrontation fields and anterior chamber depths. Well-organized and efficient with sound knowledge of medical terminology and various eye diseases.
Overview
13
13
years of professional experience
Work History
Office Manager
Atlanta Pet Care Center
11.2021 - Current
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
- Oversaw accounting, budgeting, and financial reporting.
- Organized and updated databases, records and other information resources.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews.
- Completed weekly payroll for 12 employees.
- Keeping track of stock and inventory and placing orders when supplies are low.
- In charge of daily bank deposits.
- Assisted veterinarian with daily tasks and procedures.
- Attract potential customers by answering product and service questions; suggesting information about other products and services.
- Answering telephones, filing, and collecting payments from customers.
- Maintaining cleanliness of the waiting area.
- Build and maintain enduring customer relationships to boost sales and generate repeat business.
Sales Associate
Furry Paws
01.2020 - 10.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
Ophthalmic Technician
Northwell Health
11.2019 - 09.2021
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Measured and recorded visual acuity and color vision testing.
- Instilled anesthetic drops and assisted in laser treatments and minor procedures.
- Used Lensometer to measure and record lens power of existing prescriptive spectacles.
- Administered a-scan biometry test before patient cataract surgeries to measure size and shape of affected eye.
- Fitted customers for contact lenses to provide patients with properly sized and shaped contacts.
- Cleaned or sterilized ophthalmic or surgical instruments.
- Identified issues during preliminary exam and addressed concerns with physician.
- Educated patients and relations on ocular health and safety, promoting good eye care.
Ophthalmic Technician
Eastside Eye Associates
03.2019 - 11.2019
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Measured and recorded visual acuity and color vision testing.
- Instilled anesthetic drops and assisted in laser treatments and minor procedures.
- Used Lensometer to measure and record lens power of existing prescriptive spectacles.
- Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
- Administered a-scan biometry test before patient cataract surgeries to measure size and shape of affected eye.
- Fitted customers for contact lenses to provide patients with properly sized and shaped contacts.
- Cleaned or sterilized ophthalmic or surgical instruments.
- Educated patients and relations on ocular health and safety, promoting good eye care.
Ophthalmic Technician
New York Cornea
11.2017 - 03.2019
- Coordinated surgery schedule for Corneal Transplants and cross linking.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Used Lensometer to measure and record lens power of existing prescriptive spectacles.
- Fitted customers for contact lenses to provide patients with properly sized and shaped contacts.
- Cleaned or sterilized ophthalmic or surgical instruments.
- Educated patients and relations on ocular health and safety, promoting good eye care.
Customer Service Representative
Atlanta Pet Care Center
08.2010 - 02.2017
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
- Filing and collecting payments from customers.
Education
Associate of Science - Health Sciences
Georgia State University
Atlanta, GA08.2016
Skills
- Excellent Multitasking Abilities
- Explaining Procedures to Patients
- Ophthalmologist Support
- Ophthalmic Equipment Expertise
- Cleaning and Sanitation
- Bilingual
- Infection Control
- External Light Examination
- Diagnostic Testing
- Chart Documentation
- Medication Administration
- Intraocular Pressure Measurement
Timeline
Office Manager
Atlanta Pet Care Center
11.2021 - Current
Sales Associate
Furry Paws
01.2020 - 10.2021
Ophthalmic Technician
Northwell Health
11.2019 - 09.2021
Ophthalmic Technician
Eastside Eye Associates
03.2019 - 11.2019
Ophthalmic Technician
New York Cornea
11.2017 - 03.2019
Customer Service Representative
Atlanta Pet Care Center
08.2010 - 02.2017
Associate of Science - Health Sciences
Georgia State University
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