Israel Buendia Acuna
Amarillo,TX
Summary
Accomplished Crew Lead at Osmose Utility Services, adept in team management and task delegation, significantly enhancing work quality and efficiency. Skilled in motivational leadership and interpersonal communication, ensuring high levels of customer satisfaction and team performance. Expertise in training and mentoring, with a keen focus on safety and operational excellence.
Overview
9
9
years of professional experience
Work History
Crew Lead
Osmose Utility Services
08.2020 - 07.2024
- Trained employees in time management and proper ways to complete job duties.
- Monitored team members to verify work quality and address concerns.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Inspected tools and equipment to maintain safety and efficiency.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Used variety of hand and power tools to complete tasks.
Assistant Restaurant Manager
El Camaron Loco
05.2017 - 06.2020
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Server/Bartender
El Tejaven
05.2015 - 05.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
High School Diploma -
Caprock High School
Amarillo, TX05.2017
Skills
- Team Management
- Motivational Leadership
- Training and mentoring
- Task Delegation
- Interpersonal Skills
- Decision-Making
Languages
Spanish
Native or Bilingual
Timeline
Crew Lead
Osmose Utility Services
08.2020 - 07.2024
Assistant Restaurant Manager
El Camaron Loco
05.2017 - 06.2020
Server/Bartender
El Tejaven
05.2015 - 05.2017
High School Diploma -
Caprock High School
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