Summary
Overview
Work History
Skills
Education
Accomplishments
Certification
Generic

Israel Garnelo

Lexington,KY

Summary

A critical thinker, and a motivated individual seeking an enterprise to effectively execute goals and passion for hands-on work while simultaneously working to provide excellent customer service.

Overview

4
4

Years of supervision experience

3
3
years of post-secondary education
2
2
Certifications

Work History

Team Leader

AmeriCorps NCCC
Vicksburg, MS
06.2020 - 05.2021
  • Completed 11 months of national service in a variety of hands-on projects across the country in a team-based environment
  • Trained, mentored, supported, motivated, and supervised 12 AmeriCorps members throughout term of service at all projects.
  • Served as liaison between project sponsors, project supervisors, team members, and leadership
  • Projects: repaired boardwalks, built trails, mucked and gutted homes, bucked trees, removed debris, installed siding on homes, supported operations of a vaccination clinic, distributed food and supplies, and much more

Manager

Chick-fil-A
Lexington, KY
07.2014 - 06.2020
  • Team building by communicating business performance targets/goals and engaging team members and team leaders
  • Fast-paced, rapidly changing environment, solved many emergencies which required immediate, but critical problem-solving
  • Incorporated new procedures using Lean philosophies to continuously improve customer service and satisfaction
  • Actively involved in discussions of problem-solving suggesting new ideas to better improve the workplace
  • Supervised facilities and 20-40 team members on a rotating basis, over 100 employees overall

Skills

    Outstanding customer service skills

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Education

Bachelor of Science - Geography

Western Kentucky University
Bowling Green, KY
08.2017 - 05.2020

Accomplishments

    Certificate of Operational Excellence from FEMA

    "This acknowledgement is provided in recognition of your outstanding performance during 2021 in support of Operation Vaccinate America, and more specifically, the Community Vaccination Centers (CVC) reaching traditionally underserved populations of New York and New Jersey. Your actions are commended as furthering our Core Values and keeping within the highest traditions of public service with FEMA Region 2."

Certification

First Aid

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Israel Garnelo