Summary
Overview
Work History
Education
Skills
Timeline
Generic

Israel Ortiz

Delray Beach

Summary

Dedicated GSE Technician with experience in coordinating repair and maintenance plans. Known for attention to detail and collaboration, contributing to successful troubleshooting of ground support equipment to ensure optimal functionality and compliance.

Overview

32
32
years of professional experience

Work History

GSE Technitian

DADE GSE
Fort Lauderdale
12.2024 - Current
  • Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
  • Ran tests on newly repaired machinery and equipment to confirm proper functionality.
  • Assisted in troubleshooting technical issues with ground support equipment.
  • Performed routine inspections and preventive maintenance on machinery.
  • Documented repair histories and maintenance logs for compliance purposes.

Field Service Technician

JBT Aerotech
Orlando
03.2014 - 01.2023
  • Diagnosed equipment issues during on-site service calls.
  • Performed scheduled maintenance on various machinery and systems.
  • Installed and configured new equipment for customer operations.
  • Trained clients on proper equipment usage and safety protocols.
  • Maintained accurate service records and documentation for reviews.
  • Communicated effectively with clients to ensure satisfaction and understanding.
  • Completed all necessary paperwork for service calls in a timely manner.
  • Performed on-site installation, routine maintenance and minor repairs to systems.
  • Delivered outstanding customer service on field visits to meet corporate guidelines.
  • Performed preventative maintenance and repairs on a variety of equipment, including pumps, motors, valves, and other components.
  • Observed field safety protocols to prevent injuries and accidents.
  • Replaced faulty parts or components following diagrams or blueprints.
  • Responded promptly to emergency service requests from clients.

GSE Manager

Swissport USA
Miami
02.2013 - 03.2014
  • Led team meetings to align project goals and enhance communication.
  • Developed training programs to improve employee skills and performance.
  • Managed budget allocations for various departmental initiatives and projects.
  • Facilitated conflict resolution among team members to maintain a positive work environment.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Provided leadership during times of organizational change or crisis situations.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Perform repairs on hydrant trucks and hydrant stationary carts.
  • Schedule fire department inspections for fueling equipment and calibration.

GSE Technician

JBT Aerotech
Orlando
02.1994 - 02.2013
  • Operated machinery for assembly and testing of aerospace components.
  • Inspected equipment for proper functioning and safety compliance.
  • Maintained accurate records of maintenance and repairs performed.
  • Trained new staff on equipment operation and safety procedures.
  • Conducted routine quality checks on finished products for standards compliance.
  • Replaced defective components or parts as needed.
  • Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
  • Maintained records of repairs, calibrations, and tests performed on equipment.
  • Managed quality control and maintained high level of customer satisfaction.
  • Reviewed technical manuals and other documents related to product operation and maintenance requirements.

Education

High School Diploma -

Liberty High School
Bethlehem, PA
06-1977

Mechanic

United States Army

Skills

  • Equipment maintenance
  • Technical troubleshooting
  • Preventive maintenance
  • Parts ordering
  • Repair documentation
  • Customer service
  • Problem solving
  • Team collaboration

Timeline

GSE Technitian

DADE GSE
12.2024 - Current

Field Service Technician

JBT Aerotech
03.2014 - 01.2023

GSE Manager

Swissport USA
02.2013 - 03.2014

GSE Technician

JBT Aerotech
02.1994 - 02.2013

High School Diploma -

Liberty High School

Mechanic

United States Army

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