Israel Perez
Altamonte Springs,FL
Summary
I have worked in the window treatment field for 20 plus years and have garnered much experience through those years. I originally started in manufacturing and then into installs. Many people have helped me to get where I am today, and have put into practice all they taught me. I have been a helper and worked my way up to lead positions. I believe that all that came from good communication skills and good listening skills. I have a strong work ethic that I believe is essential to getting the job done.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Window Treatment Installer
Inpro
06.2023 - 11.2024
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
- Ensured high-quality results by consistently following manufacturer specifications during installations.
- Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
- Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
- Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Provided detailed documentation of completed work for accurate recordkeeping purposes, facilitating future maintenance or repairs as needed.
- Used appropriate PPE to reduce risks when working with electrical and communications systems.
- Reduced callbacks for installation adjustments by ensuring quality control during initial setup.
- Facilitated smoother installations, organizing tools and materials in advance.
- Measured and hemmed curtains, garments, and canvas coverings to size using tape measures.
- Trimmed cut or torn fabric using scissors or knives and stitched trimmed edges together.
Division 10 Installer
Inpro
06.2023 - 11.2024
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new and refurbished commercial construction sites.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Maintained up-to-date knowledge of industry standards and technology advancements, applying them to installations for optimal results.
- Enhanced customer satisfaction by providing timely and accurate installations.
Driver
Quest Diagnostics
01.2022 - 06.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Obtained signatures from customers upon delivery of goods.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
- Participated in safety training and workshops, applying learned techniques to daily driving practices.
Window Treatment Specialist
Budget Blinds on Cape Coral
04.2020 - 01.2022
- Enhanced company reputation by consistently delivering high-quality workmanship, maintaining professionalism, and fostering strong client relationships.
- Trained new team members on best practices in window treatment design, sales techniques, and installation procedures.
- Optimized workflow processes to reduce turnaround times while maintaining quality standards in product delivery.
- Improved overall project success rates by regularly monitoring progress against goals and adjusting plans as needed.
- Managed inventory effectively, ensuring availability of materials required for timely project completion.
- Continuously refined and updated knowledge of industry best practices to ensure delivery of innovative and effective window treatment solutions.
- Achieved consistency in design aesthetics across multiple projects through close attention to detail during the planning phase.
- Conducted accurate measurements for precise fabrication and installation of window treatments, ensuring a perfect fit every time.
- Resolved potential conflicts between functional requirements and aesthetic preferences through effective communication with clients.
- Enhanced customer satisfaction by providing customized window treatment solutions based on individual preferences and needs.
- Completed installations within budget constraints by carefully managing resources without sacrificing quality or customer satisfaction levels.
- Greeted customers and helped with product questions, selections, and purchases.
- Greeted customers and provided outstanding customer service.
- Answered questions about store policies and addressed customer concerns.
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Developed strong rapport with customers and created positive impression of business.
- Maintained up-to-date knowledge on industry trends, allowing for the provision of relevant and stylish window treatment options to clients
- I lead by example when training new hires for installations, emphasis on safety, and personal regards to clients homes..
Window Treatment Specialist
ASI
04.2018 - 09.2019
- Trained new team members on best practices in window treatment design, sales techniques, and installation procedures.
- Enhanced company reputation by consistently delivering high-quality workmanship, maintaining professionalism, and fostering strong client relationships.
- Maintained up-to-date knowledge on industry trends, allowing for the provision of relevant and stylish window treatment options to clients.
- Optimized workflow processes to reduce turnaround times while maintaining quality standards in product delivery.
- Improved overall project success rates by regularly monitoring progress against goals and adjusting plans as needed.
- Managed inventory effectively, ensuring availability of materials required for timely project completion.
- Streamlined the consultation process for improved efficiency, ensuring timely completion of projects and satisfied clients.
- Conducted accurate measurements for precise fabrication and installation of window treatments, ensuring a perfect fit every time.
Education
GED -
Arecibo Department of Education
Arecibo, PR03-1988
Skills
- Attention to detail
- Time management
- Positive attitude
- Power tool operation
- Following safety practices
- Pre-installation site prep
- Equipment operation
- Customer relations
- Worksite preparation
- Worksite safety and maintenance
- Blueprint reading
- Safety procedures
- Diagnostics and troubleshooting
- System repairs
- Fluent in Spanish
- Construction
- Loading and unloading
- Coaching and mentoring
- OSHA regulations compliance
- Excellent communication
Certification
I have completed both my OSHA 10 and 30 hr. Construction safety and health.
Languages
Spanish
Full Professional
Timeline
Window Treatment Installer
Inpro
06.2023 - 11.2024
Division 10 Installer
Inpro
06.2023 - 11.2024
Driver
Quest Diagnostics
01.2022 - 06.2023
Window Treatment Specialist
Budget Blinds on Cape Coral
04.2020 - 01.2022
Window Treatment Specialist
ASI
04.2018 - 09.2019
GED -
Arecibo Department of Education
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