Israel Rondez
Bloomfield,New Jersey
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
8
8
years of professional experience
Work History
Retail Sales Associate
Macys Department Store
Wayne, New Jersey
09.2023 - Current
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
Merchandiser
Marshalls
West Caldwell, New Jersey
06.2023 - 09.2023
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Created merchandising plans based on customer buying habits and trends in the industry.
- Developed promotional strategies to increase sales of featured products.
- Organized displays according to company standards and specifications.
Customer Service Representative
Alorica
Makati, Manila, Philippines
06.2021 - 04.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Laundry Associate
Beach Rotana 5 Star Hotel
Al Zahiyah, Abu Dhabi, UAE
12.2016 - 04.2020
- Organized linen carts for efficient delivery to guest rooms.
- Inspected all finished items for quality assurance prior to folding and packaging them for distribution.
- Loaded and unloaded washers and dryers, observing correct operating instructions.
Education
Vocational Graduate - Health Care
New Era University
Quezon City, Philippines04-2004
High School Diploma -
Valenzuela Municipal High School
Valenzuela, Philippines03-1997
Skills
- Customer Service
- Order Processing
- Display Setup
- Relationship Building
- Upselling strategies
Accomplishments
- Macys Recognition Award / Support Colleague of the Month ( Sept 2023 )
Affiliations
- I like to play musical instruments like guitar, bass and drums. Playing these instruments help me expand my mind and express myself creatively.
- I also like running because it gives me several things: 1) it gives me alone time, 2) it gives me the chance to look at my surroundings, 3) it lets me see where my legs can take me and 4) I always feel healthier after I run! :)
Timeline
Retail Sales Associate
Macys Department Store
09.2023 - Current
Merchandiser
Marshalls
06.2023 - 09.2023
Customer Service Representative
Alorica
06.2021 - 04.2023
Laundry Associate
Beach Rotana 5 Star Hotel
12.2016 - 04.2020
Vocational Graduate - Health Care
New Era University
High School Diploma -
Valenzuela Municipal High School
Similar Profiles
Farhiya OmarFarhiya Omar
Retail Sales Associate at Macys Department StoreRetail Sales Associate at Macys Department Store
Lorena EnriquezLorena Enriquez
Sale Associate at Macys Department StoreSale Associate at Macys Department Store
Salimata SankaraSalimata Sankara
Sales Associate at Macys Department StoreSales Associate at Macys Department Store
Christina AlgerChristina Alger
Clinique Counter Manager at Macys Department StoreClinique Counter Manager at Macys Department Store
Joshua FeacherJoshua Feacher
Landscaper at R&S LandscapingLandscaper at R&S Landscaping