Israel Watson
Cleveland,OH
Summary
Student-athlete, communicating with teammates and coaches to solve problems, leveraging diplomatic skills. Balance full class schedule with athletics through efficiency and determination. Self-motivated to work toward ultimate goals. Very detail oriented. First one in, last one out mentality. Confident in leaving a long lasting and positive impression. Galvanizing others with common goals. Considered the glue of the team. Experienced in many of walks of life, making communication second nature. Thrive in high pressure situations. The right person for this job.
Overview
10
10
years of professional experience
9
9
years of post-secondary education
Work History
Intern
Wasserman Agency
Los Angeles, CA
05.2019 - 08.2019
- Managed social media account. Responsible for maintaining, posting, or reposting, any positive agency related news. About 30 postings minimum, a day. Ranged from cliental activities. contracts, and even ads
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports over a 4-month span.
- Established strong relationships with clients, building recommendations and loyalty.
- Maintained relationships with high-profile clients in entertainment industry through consistent communication.
- Organized and attended industry events for talent and client promotion.
Representative
Priority Payments Local
Remote
02.2022 - Current
Uber Partner
Uber
, CA
01.2019 - 01.2022
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
- Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
- Drove high-capacity vehicles for dedicated engagements such as bachelorette parties, proms and weddings.
- Adhered to tight schedule and met departure and arrival deadlines.
Annual Cal U Football Golf Outing
Host
Pittsburgh , PA
07.2022 - 07.2022
- Coordinated with over 100 hundred alumni, seeking information about schedules and time conflicts. Top donors ranged from doctors, CEOs, and even former players playing professionally.
- Hours upon hours of setting establishing relationships with donors.
- Cultivated community and media relations through social media and other communication channels to support program.
- Held special event to promote camaraderie among teammates, families and community members.
- Reached out to some of our most successful and famous alum's, in order to stress importance of event and receive some donations.
Sales Associate
Jimmy Jazz
Cleveland, Ohio
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Solved customer challenges by offering relevant products and services.
- Maintained customer satisfaction with quick and professional handling of product returns.
Valet Driver
Towne Hall
Cleveland, Ohio
03.2014 - 07.2017
- Parked and retrieved cars carefully to prevent damage and avoid delays.
- Helped guests unload and load luggage.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Established positive guest relationships through consistent delivery of excellent customer service.
- Answered guest's questions about property amenities and services.
- Delivered above and beyond service to VIP guests at property.
Education
Bachelor of Science - Sports Management
California University of Pennsylvania
California, PA 08.2017 - 12.2022
High School Diploma -
Mayfield High School
Cleveland, OH 08.2013 - 06.2017
Skills
Dependable and reliable
Sales expertise
Guest relations management
Team Building
Effective problem solver
Customer-focused
Exceptional telephone etiquette
Adherence to high customer service standards
Exceptional interpersonal communication
Marketing and advertising
Timeline
Annual Cal U Football Golf Outing
Host
07.2022 - 07.2022
Representative
Priority Payments Local
02.2022 - Current
Intern
Wasserman Agency
05.2019 - 08.2019
Uber Partner
Uber
01.2019 - 01.2022
Bachelor of Science - Sports Management
California University of Pennsylvania
08.2017 - 12.2022
Valet Driver
Towne Hall
03.2014 - 07.2017
High School Diploma -
Mayfield High School
08.2013 - 06.2017
Sales Associate
Jimmy Jazz