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Twenty six years of strong administration background spent mainly in Open Cut and Underground Mining. Have experience in Human Resources, Finance, Mill & Mining Operations, Community Service and Community Relations, Safety and Health and Business Improvement both in PNG and Australia WA. Won the Secretary award in Papua New Guinea in 2000 due to outstanding performance in the Administrative field.
Last department I worked in prior to resigning in 2007 in PNG was the Business Improvement Section where 630 persons were trained on best Operating Practice called 5S (Japanese) discipline process and rolled out the 5S program for the Planning & Technical Engineering Departments which was the highlight of my career. Have a general understanding of Lean Manufacturing & Operating Excellence programs.
Spent four years working with the Public Transport Authority of Western Australia under the TransWA Department as a Passenger Assistant on the Prospector (Train) from Kalgoorlie to Perth. A very caring Passenger Attendant equipped with great people skills and very attention to detail in my job. My job is always displayed with professionalism in all I do.

Dedicated Passenger Assistant at OPS Management, recognized for enhancing patient satisfaction through empathetic service and efficient wheelchair assistance. Skilled in baggage handling and compliance with airline policies, I excel in problem-solving and organization, ensuring a seamless travel experience for special needs passengers and unaccompanied minors.

Dynamic professional with extensive experience in customer service roles, notably with Huntleigh USA, where I excelled in passenger assistance and problem-solving. Demonstrated ability to enhance customer satisfaction through effective communication and empathy, alongside strong cash management skills. Proven track record in improving operational efficiency and fostering team collaboration.

 Self-motivated professional with a strong sense of responsibility. Demonstrates adaptability and problem-solving skills in fast-paced environments, contributing positively to team dynamics.  Dedicated Passenger Assistant with strong problem-solving and safety awareness skills. Committed to facilitating smooth transitions and enhancing passenger satisfaction. 

Issa Fofana

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Passenger Assistant

Stocking

Cashier

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High School Diploma - Business Administration

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High School Diploma - Business Administration

Passenger Assistant

Stocking

Cashier

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