Issa Hawatmeh
Yonkers,NY
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
13
13
years of professional experience
Work History
Driver Technician
Metro Blood Services
Yonkers, NY
03.2024 - 06.2025
- Operated delivery vehicles for transporting medical supplies and equipment.
- Maintained accurate logs of deliveries and vehicle maintenance records.
- Adhered to safety protocols during transportation of sensitive materials.
- Communicated effectively with healthcare staff regarding delivery schedules.
- Conducted routine inspections of vehicles to ensure reliability and safety.
- Assisted in loading and unloading supplies at various medical facilities.
- Trained new drivers on operational procedures and safety compliance.
Regional Business Manager
Verizon Wireless- Victra
05.2022 - 08.2023
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Developed initial sales roadmaps and market strategies to promote successful product launches.
- Managed supply and equipment inventory for business according to forecasts and needs.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Property Manager
Khalid Sawagged
01.2018 - 03.2022
- Created and submitted detailed reports to highlight maintenance activities and equipment performance.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Performed preventive maintenance and repairs on various types of equipment.
- Safely and effectively handled wide range of cleaning products and solutions.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Gas Station Manager
Lukoil Gas Station
03.2012 - 12.2017
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Calculated costs of materials and labor to prepare detailed repair estimates.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
Education
High School Diploma -
Roosevelt High School
Yonkers, NY06.2003
Skills
- Customer service and support
- Employee training and development
- Effective communication
- Time management
- Policy implementation
- Decision-making
- Cross-functional collaboration
- Operations management
- Performance evaluation
- Strategic planning
- Professionalism and courtesy
- Team leadership
Languages
Arabic
Professional
Timeline
Driver Technician
Metro Blood Services
03.2024 - 06.2025
Regional Business Manager
Verizon Wireless- Victra
05.2022 - 08.2023
Property Manager
Khalid Sawagged
01.2018 - 03.2022
Gas Station Manager
Lukoil Gas Station
03.2012 - 12.2017
High School Diploma -
Roosevelt High School
Similar Profiles
Pritish BaggaPritish Bagga
Coordinator at Canadian Blood ServicesCoordinator at Canadian Blood Services
Poojitha KottamasuPoojitha Kottamasu
Blood Donor Ambassador at American Red Cross Blood ServicesBlood Donor Ambassador at American Red Cross Blood Services
Bonnie IsaacBonnie Isaac
Donor Centre Supervisor at Canadian Blood ServicesDonor Centre Supervisor at Canadian Blood Services
Oliver CruzOliver Cruz
Supervisor / Delivery Driver at Gourmet To GoSupervisor / Delivery Driver at Gourmet To Go
Cesar CuadraCesar Cuadra
Tax Preparer at Self-employeedTax Preparer at Self-employeed