Issac Aragon

Infrastructure Management:

• Supervising hardware and software infrastructure.
• Cleaning, repairing, replacing, and documenting equipment meticulously.

User Support and Credential Management:

• Building and managing user credentials.
• Providing comprehensive technical assistance.

IT Security Oversight:

• Analyzing data to implement cybersecurity protocols.
• Safeguarding confidential information and ensuring compliance.

Data Analysis and Reporting:

• Analyzing equipment performance and issues.
• Generating reports to optimize operations.

Leadership and Team-Building:

• Leads team-building activities to strengthen bonds and collaboration among team members
• Harnesses individual strengths to cultivate a supportive culture and enhance productivity toward shared objectives.

• Conducts diagnostic tests and repairs on a variety of military vehicles and equipment, employing advanced technological tools and systems.
• Maintains and troubleshoots complex mechanical and electronic systems, ensuring operational readiness and mission effectiveness in diverse environments.

• Operational Excellence: Leading sales teams to meet targets, manage inventory effectively, and ensure compliance with company policies and regulations.
  
• Customer Experience Leadership: Fostering a culture of exceptional customer service, resolving issues promptly, and driving promotions to enhance the overall customer experience.
  
  
• Team Development and Performance: Cultivating a high-performing team through training, coaching, and performance management to optimize sales, service, and operational outcomes.