Issac Cho
Bellevue
Summary
Friendly Valet with talent for customer service and satisfaction in fast-paced environments. Communicates well and supports team members with creative problem-solving. Proven history of fostering positive guest experiences to meet team, individual and corporate objectives.
Knowledgeable professional focused on satisfying customers, protecting vehicles, and minimizing delays. Drives safely to prevent damages or mistakes. Great at putting people at ease and maintaining positive business reputation.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
Work History
Valet/Car Porter
Lexus of Bellevue
Bellevue
10.2024 - Current
- Parked vehicles efficiently in designated spaces for customer convenience.
- Greeted customers warmly, providing a welcoming first impression.
- Drove vehicles back to the mechanical shop for service
- Cleaned and washed dirty vehicles
- Maintained cleanliness and organization of the parking area and vehicles.
- Communicated effectively with team members to ensure smooth operations.
- Managed keys securely, ensuring easy retrieval for customer requests.
- Provided detailed information about vehicle features to enhance customer experience.
- Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
- Greeted guests and answered questions about valet service, directions and local attractions.
Staff Member
Chic Fil A
Bellevue
04.2024 - 08.2024
- Delivered exceptional customer service to enhance dining experiences.
- Maintained cleanliness and organization of dining area and kitchen spaces.
- Prepared and served menu items according to established recipes.
- Collaborated with team members to ensure efficient restaurant operations.
- Handled cash transactions and processed payments accurately.
- Supported inventory management by restocking supplies as needed.
- Completed regular and thorough cleaning of equipment, floors, and furniture.
Staff Member
DQ Grill & Chill Restaurant
Bellevue
03.2023 - 03.2024
- Delivered exceptional customer service to enhance dining experiences.
- Maintained cleanliness and organization of dining area and kitchen spaces.
- Prepared and served menu items according to established recipes.
- Handled cash transactions and processed payments accurately.
- Resolved customer complaints promptly to ensure satisfaction.
- Supported inventory management by restocking supplies as needed.
- Completed regular and thorough cleaning of equipment, floors, and furniture.
- Built and maintained working relationships with peers and upper management.
- Assisted in training new staff on service standards and procedures.
Education
Sammamish High School
Bellevue, WASkills
- Customer service
- Effective communication
- Vehicle maintenance
- Safety procedures
Languages
English
Native/ Bilingual
Korean
Limited
Affiliations
- Fixing/working on cars wether its basic maintenance or modifications, i can do all
References
References available upon request.
Timeline
Valet/Car Porter
Lexus of Bellevue
10.2024 - Current
Staff Member
Chic Fil A
04.2024 - 08.2024
Staff Member
DQ Grill & Chill Restaurant
03.2023 - 03.2024
Sammamish High School