Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
Timeline
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Ronald Amoah

Columbus,OH

Summary

Dynamic hospitality professional with a proven track record in high productivity and efficient task completion. Expertise in customer service, food safety practices, and cash handling, facilitating seamless operations during peak hours. Strong collaborative skills enhance team performance while ensuring exceptional customer experiences. Committed to driving customer satisfaction through effective communication and problem-solving.

Overview

1
1
year of professional experience

Work History

Valet/Car Porter

Toyota Direct
Columbus, OH
05.2024 - 08.2024
  • Provided exceptional customer service by anticipating customer needs and exceeding expectations.
  • Reduced guest wait times by efficiently parking and retrieving vehicles.
  • Addressed tough situations calmly and expertly to ensure continued guest satisfaction.
  • Welcomed visitors and delivered outstanding service.
  • Processed payments using credit card terminals or cash registers as necessary.
  • Ensured clean service area through consistent sweeping, mopping, and organizing.

Ice Cream Server

Graeter's Ice Cream
Columbus, OH
09.2023 - 05.2024
  • Ensured accuracy through a thorough review of telephone orders.
  • Prepared and delivered coffee and tea customized with preferred add-ins.
  • Minimized client delays by efficiently managing time during high-traffic hours.
  • Applied consistent techniques in preparing sundaes, milkshakes, and a variety of frozen treats.
  • Ensured tables and seating areas remained hygienic after each customer's visit.
  • Scrubbed counters to eliminate debris and food crumbs.
  • Followed food safety protocols by wrapping and dating items for designated storage areas.

Education

Cyber Security

Kent State University
Kent, OH

Skills

  • Leadership
  • Teamwork and collaboration
  • Volunteering
  • Communication Skills
  • Attentive
  • Trustworthy and independent
  • Great work ethic and professionalism
  • Calm under pressure

Accomplishments

  • Perfect Attendence
  • Honor roll

Languages

Twi
Professional

Affiliations

  • Bilingual
  • Volunteer
  • Sports and athletics
  • African Student Association

Timeline

Valet/Car Porter

Toyota Direct
05.2024 - 08.2024

Ice Cream Server

Graeter's Ice Cream
09.2023 - 05.2024

Cyber Security

Kent State University

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Ronald Amoah