Issacc Galindo
Haltom City
Summary
Dedicated and dependable professional with diverse experience in maintenance, customer service, sanitation, and operations. Strong commitment to safety and cleanliness ensures positive guest experiences while fostering an efficient environment. Recognized for exceptional problem-solving abilities and meticulous attention to detail, contributing to the seamless execution of daily operations. Currently pursuing a degree in Psychology to enhance communication skills and deepen understanding of people-centric interactions.
Overview
7
7
years of professional experience
Work History
Maintenance Technician
Topgolf
Fort Worth, TX
10.2024 - Current
- Managed daily operational tasks, ensuring effective execution of opening and closing responsibilities.
- Maintained field and targets to improve guest experience.
- Performed preventive maintenance on golf carts and ball dispensers and A/C units.
- Identified and corrected safety hazards.
- Organized and prioritized task lists, addressing technical challenges to maintain productivity.
- Coordinated with floor managers to provide updates on task progress, enabling effective workday preparation.
- completed daily, weekly, and monthly to-do list given by our facility managers
Attraction Attendant
Alley Cats
Fort Worth, TX
05.2024 - 10.2024
- Oversaw ride operations to guarantee a secure and enjoyable experience for all guests.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Directed line flow processes to ensure seamless production operations.
- Executed regular cleaning protocols for rides and go-kart tracks to enhance overall visitor experience.
- Coordinated staff communication to effectively address issues and manage emergencies.
Janitor
Walmart
Fort Worth, TX
01.2024 - 03.2024
- Maintained cleanliness of store, coolers, freezers, and restrooms.
- Swept, scrubbed, and sanitized floors and surfaces.
- Emptied trash and maintained back-room cleanliness.
Sanitation
Agridime LLC
11.2023 - 12.2023
- Followed sanitation checklists to maintain facility cleanliness.
- Emptied trash across the building.
- Kept indoor and outdoor grounds free of debris.
Maintenance
Topgolf
03.2022 - 11.2023
- Managed daily operational tasks, ensuring effective execution of opening and closing responsibilities.
- Maintained field and targets to improve guest experience.
- Performed preventive maintenance on golf carts and ball dispensers and A/C units.
- Identified and corrected safety hazards.
- Organized and prioritized task lists, addressing technical challenges to maintain productivity.
- Coordinated with floor managers to provide updates on task progress, enabling effective workday preparation.
- completed daily, weekly, and monthly to-do list given by our facility managers
- Performed minor and routine maintenance or repairs.
Customer Service Associate
Urban Air
06.2021 - 03.2022
- Monitored guest activity and safety.
- Managed flow and cleanliness of park.
- Assisted with check-ins and party reservations.
- Coordinated food and drink for events.
Maintenance Technician
TopGolf
Fort Worth, TX
09.2018 - 05.2021
- Conducted routine inspections of equipment to ensure optimal performance and safety compliance.
- Performed preventative maintenance on mechanical systems, enhancing reliability and reducing downtime.
- Diagnosed and repaired electrical, plumbing, and HVAC issues to maintain facility operations.
- Collaborated with team members to streamline maintenance procedures and improve workflow efficiency.
Education
No Degree - Clinical Psychology
Tarrant County College
01.2024
Diploma -
Amon Carter Riverside High School
Fort Worth, TX06-2018
Skills
- Preventive Maintenance
- Building maintenance
- Troubleshooting skills
- Friendly customer service
- Excellent time management
- Teamwork and collaboration
- Customer service
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Calm under pressure
- Verbal communication
Star award for heart of house at Topgolf
It is a award that is given by my peers on the recognition of not just my personality but the recognition of the hard work towards guest experience.
Timeline
Maintenance Technician
Topgolf
10.2024 - Current
Attraction Attendant
Alley Cats
05.2024 - 10.2024
Janitor
Walmart
01.2024 - 03.2024
Sanitation
Agridime LLC
11.2023 - 12.2023
Maintenance
Topgolf
03.2022 - 11.2023
Customer Service Associate
Urban Air
06.2021 - 03.2022
Maintenance Technician
TopGolf
09.2018 - 05.2021
No Degree - Clinical Psychology
Tarrant County College
Diploma -
Amon Carter Riverside High School