Issak Comparan
Buckeye ,AZ
Summary
Self confident individual who believes in accomplishing any goal or task through hard work ethic and determination for success. An individual who loves a challenge and one who is ultra competitive. One who enjoys having the opportunity to learn and grow professionally. Throughout professional career I've acquired the proper skills and mindset to help make an impact within any company.
Overview
8
8
years of professional experience
Work History
Operations Manager
Accuspire
01.2022 - Current
- Managed inventory and supply chain operations to achieve timely and accurate delivery of products
- Held responsibility for both profits and losses of business
- Negotiated price and service with customers and vendors to decrease expenses and increase profit
- Reduced operational risks while organizing data to forecast performance trends
- Handled problematic customers to help company maintain excellent customer service
- Introduced new methods, practices, and systems to reduce turnaround time
- Developed and maintained relationships with external vendors and suppliers
- Negotiated with vendors and suppliers to obtain best pricing and terms
- Developed and implemented strategies to maximize customer satisfaction
- Established positive and effective communication among team and organization leadership, reducing miscommunications, and missed deadlines
- Developed systems and procedures to improve operational quality and team efficiency
- Prepared shipping documents and invoices, processed payments, and fielded client questions
- Maintained positive relationships with representatives of UPS and USPS, shipping companies
- Pulled, verified, and packaged items for shipment
- Handled high-volume paperwork and collaborated with team to resolve invoicing and shipping problems
- Conducted counts and audits of inventories to identify and resolve discrepancies in records
- Communicated with vendor representatives to resolve damaged shipments and item shortages
- Assisted in operating 7 online stores
Account Executive
Worldwide Express
06.2021 - 01.2022
- Generated sales by prospecting, negotiating rates and closing.
- Made 50-100 calls per day
- Demonstrated services to potential customers and answered questions to close sales.
- Educated customers on service features and technical details to highlight benefits.
- Maintained and recorded customer information in database.
- Tracked calls, leads and appointments with CRM tool.
- Broke down objections using friendly, persuasive strategies.
- Made appointments with interested customers according to schedule availability.
- Responded to prospects' questions with persuasive communication skills and in-depth knowledge of available services.
Assistant Manager
Enterprise Rent-A-Car
05.2019 - 06.2021
- Assisted in operating 400+ cars in fleet
- Managed team of 15 employees to optimize performance and customer satisfaction
- #1 ranked employee for three consecutive quarters
- Supervised day-to-day operations to meet performance, quality and service expectations
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Reviewed sales reports to enhance sales performance and improve fleet management accuracy.
- Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
- Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Increased employee performance and job satisfaction to strengthen retention and engagement
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
- Established team priorities, maintained schedules and monitored performance
- Organized schedules, workflows and shift coverage to meet expected business demands.
Facility Maintenance Assistant
Arizona State University
08.2015 - 05.2019
- Coordinate field maintenance for events such as football, lacrosse, soccer and softball games.
- Worked with Softball coaches to set field condition expectations for major tournaments and events.
- Proven ability to learn quickly and adapt to new situations
- Kept equipment and vehicles in top-notch condition through regular upkeep and preventive maintenance actions.
- Assisted with seasonal projects to keep landscaping fresh and attractive.
- Train new team members for future events and day-to-day tasks.
- Worked well in a team setting, providing support and guidance
- Managed time efficiently in order to complete all tasks within deadlines
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Participated in team projects, demonstrating an ability to work collaboratively and effectively
- Cultivated interpersonal skills by building positive relationships with others
Education
Bachelor of Arts - Business Management And Communications
Arizona State University
Tempe, AZ05.2019
High School Diploma -
Brawley Union High School
Brawley, CA06.2014
Skills
- Financial Management
- Staff Management
- Logistics Management
- Operations management
- Expense reports
- Purchasing and procurement
- Unsurpassed work ethic
- Customer relations specialist
- Sales background
- Strategic planning
- Natural leader
- Performance Evaluations
Timeline
Operations Manager
Accuspire
01.2022 - Current
Account Executive
Worldwide Express
06.2021 - 01.2022
Assistant Manager
Enterprise Rent-A-Car
05.2019 - 06.2021
Facility Maintenance Assistant
Arizona State University
08.2015 - 05.2019
Bachelor of Arts - Business Management And Communications
Arizona State University
High School Diploma -
Brawley Union High School