Summary
Work History
Education
Skills
LANGUAGES
Hobbies and Interests
Timeline
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Issam Bakkali

Issam Bakkali

Doha

Summary

Accomplished Sales Assistant with extensive experience in high-profile retail environments, including Qatar Duty Free, Harrods, and Samsonite. Proven ability to excel in diverse sales settings, deliver exceptional customer service, and manage high-volume transactions. Notable experience working during FIFA2022, demonstrating capability in high-pressure situations. Seeking to leverage a strong background in luxury retail and event-specific sales in a challenging new role.

Personable and positive with strong communication and customer service skills, adaptable in fast-paced retail environments. Knowledge of sales principles and techniques, coupled with proficiency in handling transactions and managing inventory. Dedicated to enhancing customer satisfaction and driving sales growth.

Developed extensive customer service and sales skills in fast-paced retail environment, seeking to transition into new field. Expertise in handling transactions, managing inventory, and resolving customer issues. Committed to leveraging transferrable skills to contribute effectively in new role.

Work History

Sales assistant

Qatar Duty Free
01.2022
  • Delivered exceptional customer service, handling inquiries and resolving issues effectively in a high-traffic duty-free environment
  • Consistently exceeded sales targets through strategic upselling and cross-selling techniques
  • Contributed to visual merchandising efforts to enhance product appeal and customer engagement
  • Played a key role during FIFA2022, managing high foot traffic and providing outstanding service to international visitors
  • Provided high-end customer service in one of the world’s most prestigious department stores, handling a range of luxury products
  • Processed transactions accurately and efficiently, including handling exchanges and returns
  • Assisted in maintaining a clean, organized store layout, adhering to brand standards and customer expectations

Education

high school diploma -

High School Diploma -

Mohammed Abd-el-Krim Al-Khattab

Skills

  • Customer Service Excellence: Expertise in delivering exceptional service across luxury and duty-free retail environments
  • Cash Handling: Experienced in operating point-of-sale systems and managing financial transactions
  • Event Management: Adept at handling high-pressure situations and large crowds, especially during major events like FIFA2022
  • High-End Retail Experience: Proven ability to thrive in luxury and specialized retail settings
  • Visual Merchandising: Knowledgeable in creating appealing displays to attract and retain customers
  • Relationship building
  • Stock management
  • Goal oriented

LANGUAGES

Arabic
English
French

Hobbies and Interests

writing, Reading, running

Timeline

Sales assistant

Qatar Duty Free
01.2022

high school diploma -

High School Diploma -

Mohammed Abd-el-Krim Al-Khattab
Issam Bakkali