Isxaq Ahmed

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• Documented data center technical information and instructions to maintain configurations
• Arranged and maintained Cat 6 and fiber cabling
• Monitored performance of mainframes to keep network servers running smoothly
• Offered technical support by providing instructions and knowledge regarding network and server operations
• Supported network connectivity in complex network architecture
• Installed, arranged and monitored data center server hardware, rack-mounted consoles and power distribution equipment
• Provided on-call support for network engineering duties
• Maintained network hardware and software and monitored network to support network availability to end users
• Performed day-to-day LAN and WAN administration, maintenance and support

• Configured all hardware devices and software settings to optimize network performance
• Troubleshoot and resolved issues with peripheral devices such as printers and copiers for end users
• Installed wiring, cabling and devices to establish, repair and improve network operations
• Monitored and performed hardware and software upgrades to network servers, including operating systems and applications
• Answered and triaged requests for assistance in order to provide top-notch support.
• Managed all software and hardware issues for end-users.

• Delivered high level of support and maintenance to all network systems, including hardware, software and applications to maximize efficiency and reduce bottlenecks
• Resolved network issues through troubleshooting methods to ensure smooth system operations
• Handled all maintenance tasks to promote improved network availability
• Monitored system upgrades, which included patches, service packs, hot fixes and new configurations
• Provided technical and operational support for entire organization

• • Installation of network equipment, cabinets and cabling in various data center.
• • Installed and terminated CAT5/6 cable to patch panels and network switches
• • Racking and decommissioning of servers, switches, CAT 5e, 6a and Single/Multi mode cable runs and testing of copper and fiber.
• • Installation and configuration of Cisco Switches: 2960, 3560, and 3750 and Cisco Routers: 800, 1900, 2600 and 2800 series.
• • Preparing network documentation and recording technical details of client’s network.
• • Provide equipment installation guidelines and support for site engineers
• • Building and presentation of post-install survey report and detailed Network diagrams.
• • Provide analysis and solution specification based on customer requirements.
• • Customer familiarization and handover training.
• • Replacing branch hardware with new routers, switches firewalls and Implementing and maintaining backup schedules.
• • Cabling, servers, routers, Switches, Firewalls, communications troubleshooting including PCs and telephone installation.
• Monitored network capacity and performance to diagnose and resolve complex network problems