Summary
Overview
Work History
Education
Skills
Volunteer Work
Timeline
Hi, I’m

Sydney Elder

Dog Care Professional
Austin,TX
Sydney  Elder

Summary

I'm a dedicated dog care professional with over 5 years of experience in dog walking, daycare, and grooming. I’ve developed a deep understanding of canine behavior, safety protocols, and client communication through hands-on experience in various pet care settings. My passion lies in creating a nurturing, safe, and engaging environment for dogs, while building lasting relationships with their owners. I’m committed to providing exceptional care and thrive in team-oriented environments that value growth, responsibility, and the well-being of both pets and employees.

Overview

7
years of professional experience
7

Years of professional customer service experience

Work History

Onion Creek Kennels
Buda, Tx

Bather
04.2022 - Current

Job overview

I bath up to 13 dogs per shift in a first-come, first-serve system, managing time effectively to ensure all dogs were completed by mid-day.
Followed groomer instructions, performing tasks such as partial blow drying, but excluding nails, ear cleaning, and full blow drying.
Provided dogs with water and treats as needed, ensuring their comfort throughout the grooming process.
Cleaned and sanitized my station at the end of each shift, and clean dog crates as necessary.
Worked efficiently within the time constraints of a 15-hour work week, consistently delivering quality care under pressure.

Bark Avenue Doggy Daycare
San Francisco, CA

Customer Service /Dog Daycare Attendant
10.2021 - 02.2022

Job overview

  • Walk daycare dogs in groups of 5 max, for 1 hr or 30 min route Watch dogs in daycare, keep dogs interacting happy together using behavior correction system used by daycare Consistently keep up with time to help the day and team run smoothly Keep clients happy with enthusiastic updates of their dogs day

WAG
San Francisco, CA

Independent Contractor
05.2021 - 10.2021

Job overview

  • Walker Walk dogs for 20 to 30 minutes no more than 2 at a time, occasionally drop-in visits to play and keep a furry friend company Leave comment card at end of every walk saying how much fun we had and if their dog used the bathroom

Nordstrom Rack
San Francisco, CA

Fulfillment/ Merch Support
11.2020 - 05.2021

Job overview

  • Fulfillment/Merch Support
  • F: Used tablets to search for online orders throughout the store, Pick items scan to see if the UPC matches the order put UI sticker on item and print shipping tag for order, do this until the cart is full or no items in queue Check items for quality before fulfilling the order( check for rips, stains, remove sensors) Shipping items put the product in a correct size shipping box or soft bag label correctly and sort into priority mail and USPS
  • S: Size, colorize, sort by the department, and check for damaged items Help customers with any questions about products, promotions, and the store Markdown items for promotions, using Nordstrom scanners and software (5 am shift) Reticket items as needed using software to find correct UPC or VPN

Ms Parker’s Flowers LLC
Oakland, CA

Processor
02.2020 - 08.2020

Job overview

  • Weighed products to the correct amount Tubed and boxed products, checked for broken products and packaging to maintain quality control Manual labour tasks for 5-8 hours Lots of Independent work, but contributing to a team Rotation of different tasks in the production line

HealthySpot
San Francisco, CA

Sales Representatives/Dog Daycare Attendant
12.2019 - 02.2020

Job overview

  • Discuss the best payment plan for clients’ needs, get clients signed up and introduce to retail for sales, take quality care of all clients and their needs Always open to the public (window view to bring in new clients) No sitting on the clock
  • Requent walks all day (lots of arm stench for controlling clients) Book clients into the computer system for pick up/ drop off, Create a new client folder (vet record, paperwork, pictures, etc.) Work as a team to get tasks done on schedule

HealthySpot
San Francisco, CA

Sales Receptionist/Dog Bather
10.2019 - 12.2020

Job overview

  • Bather Lift up to 60 pounds by yourself (60+ team lift), Lots of arm strength (holding brush, blow dryers, clients correctly up for 8 hours a day) Keep a timely schedule for every task, every client has a specific amount of time to get ready and done to go Standing all day there is NO time for sitting on the clock, labour-intensive job, Regularly walking dogs Book clients for appointments based on availability in the schedule,Make confirmation calls for upcoming clients

PlayBow DogDaycare
San Francisco, CA

Customer Service /Dog Daycare Attendant
11.2017 - 11.2019

Job overview

  • Cleaned the building at the end of evening shifts (used industrial floor scrubber), Cleaned kitchen, 2 playrooms, crate room with 30+ crates, did laundry, lobby set for next day Gave new clients safety assessments test Introduced clients to daycare routine and what would be done through the day with their pet Run Live groups for clients to watch their pet pay over a web camera Informed clients of different payment plans and how to use the app to book days for daycare

Education

Galileo High School
San Francisco, CA

High School Diploma
08.2013 - 06.2017

University Overview

AP Environmental Science & AP English, Started the Debate Club as VP (2016)

City College of San Francisco
San Francisco, CA

from Environmental Studies
08.2017 - 05.2019

University Overview

Some college completed

Skills

Flexible and Adaptable

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Volunteer Work

Volunteer Work
JAN 2019 - DEC 2021 National Park Service, Alcatraz - Historical Interpreter

Welcome 300 visitors at a time (go over rules, locations and what’s offered that day), Provide historical interpretation; Jail cell door, and solitary Cell demonstrations, Set up closed artifacts for public viewing (count people entering for a capacity check, and closing data entry)

Timeline

Bather
Onion Creek Kennels
04.2022 - Current
Customer Service /Dog Daycare Attendant
Bark Avenue Doggy Daycare
10.2021 - 02.2022
Independent Contractor
WAG
05.2021 - 10.2021
Fulfillment/ Merch Support
Nordstrom Rack
11.2020 - 05.2021
Processor
Ms Parker’s Flowers LLC
02.2020 - 08.2020
Sales Representatives/Dog Daycare Attendant
HealthySpot
12.2019 - 02.2020
Sales Receptionist/Dog Bather
HealthySpot
10.2019 - 12.2020
Customer Service /Dog Daycare Attendant
PlayBow DogDaycare
11.2017 - 11.2019
City College of San Francisco
from Environmental Studies
08.2017 - 05.2019
Galileo High School
High School Diploma
08.2013 - 06.2017
Sydney ElderDog Care Professional