Kristianna Wilber
Daycare Attendant
West Shokan,NY
Summary
Experienced in dog washing. Known for providing customers with excellent care and treatment. Trained to calmly handle distressed animals during grooming. Reliable Dog Handler known for handling temperamental animals with relative ease and gentleness. Create individualized play sessions for high energy dogs. Willing to take on additional shifts while providing great care to animals. Reliable and punctual Animal Care team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Dog Grooming position.
Ready to help team achieve company goals. Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Bather
Haven The Dog Spa
Marietta, GA
01.2021 - 03.2023
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Administered anal gland expression to prevent discomfort and infections in pets.
- Brushed animal teeth to maintain dental health and prevent tooth decay and bad breath.
- Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
- Cleaned animals' eyes to prevent eye infections and keep pet vision clear.
- Trimmed nails using clippers and grinders.
- Monitored animals for behavioral problems and signs of health issues.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Shift Leader
Haven The Dog Spot
Marietta, GA
10.2019 - 03.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
- Spoke to customers regarding lodging, grooming, daycare services, and pricing and cross-sold additional items.
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Monitored animals for behavioral problems and signs of health issues.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Followed pet care instructions for dietary needs and medication regimens.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Communicated professionally with pet owners via phone, email, and text.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
Education
GED -
Onteora High School
Boiceville, NY 02.2012 - 01.2016
Skills
Dog behavior insight
Training and Development
Excellent Communication
Organization and Time Management
Attention to Detail
Flexible and Adaptable
Dependable and Responsible
Teambuilding
Good Telephone Etiquette
Problem-Solving
Self-Motivated
Active Listening
Multitasking Abilities
Timeline
Bather
Haven The Dog Spa
01.2021 - 03.2023
Shift Leader
Haven The Dog Spot
10.2019 - 03.2023
GED -
Onteora High School
02.2012 - 01.2016